Lost account

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Mar 31, 2019, 00:0603/31/19

01/18/17

Lost account

I have spent two weeks playing your game but when i tried to connect to a plarium it started me all over. How do i get back to where i was. If i can't get it all back i will just quit playing. Which sucks because i really enjoy the game

Comments

1 2

david86.harkin

Apr 5, 2019, 21:2304/05/19

04/05/19

Same issue, money I spent seems to have gone down the drain, sent support ticket so hope I get some help... Also missing out on event atm.

lordiapologize

Apr 12, 2019, 19:0804/12/19

04/12/19

I also lost all my progress and it's even more insulting that I can't reuse my original profile name because while the progress seems to be deleted it still recognizes my old profile name as one that's already in use. If I could get my old progress back that would be amazing.

Sezzy

Apr 12, 2019, 19:4704/12/19

02/15/19

2725

Hi Everyone!

Uae this form to contact with our support with this issues.

https://plarium-mobile-support.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000007492

jamaicarum

Sep 12, 2019, 04:3009/12/19

09/12/19

Hello,

please, how long it takes to restore access to the account?

Thank you in advance for your reply.

AgentFox

Sep 12, 2019, 12:1809/12/19

07/24/19

@Jamaicarum

Could you give more detail about your issue? what's your account information and how did you lose access?

Thanks,

AgentFox

jamaicarum

Sep 13, 2019, 07:1609/13/19

09/12/19

Thank you, the issue was solved.

Regards

jamaicarum

Thezio

Nov 17, 2019, 21:0511/17/19

07/29/19

i lost my id....and...now restart game plz help me

noloses149

Nov 18, 2019, 00:3211/18/19

05/13/19

923

Thezio said:

i lost my id....and...now restart game plz help me

How did you lose your id? What is the in game id you lost? I need more information to be able to help!

Thezio

Nov 18, 2019, 09:0711/18/19

07/29/19

i lost my account ID...my name in game is BeLzEbuuuuu....my lvl is 38....but now i cant play with my account...restart game...what i do now???

Sezzy

Nov 18, 2019, 09:2411/18/19

02/15/19

2725

Thezio said:

i lost my account ID...my name in game is BeLzEbuuuuu....my lvl is 38....but now i cant play with my account...restart game...what i do now???

Send email to [email protected] with your account details.

Thank you

Thezio

Nov 18, 2019, 09:3911/18/19

07/29/19

I don't remember my ID I just remember my name belzebuuuuu I don't have a faceboook account and I didn't connect my plarium id in the game ... I only know that I was of 38 and I had a legendary high elves ... I played with keal fenaz the crana and other pharmacist ... help me plz I played more than a month

Deleted

Jan 4, 2020, 11:2701/04/20

Hey, I'm sorry for my mistakes, it is not my first language. I lost my account for a week now, my level was 24 and it was the first time I started playing. My account wasn't linked with Facebook account or ID Plarium. So I take actions with moderators, I tryed to send a report and administrators sent me a message asking for my account details. My identifiant is er020108 and I'd like some help getting my account back. Thanks.

akhilwien456

Feb 26, 2020, 13:4302/26/20

Feb 26, 2020, 13:44(edited)

02/26/20

Hey , I have downloaded RAID 2-3months ago and played a bit but due to storage issues I had to uninstall it. I installed it again today hoping my game got saved by google play account but it started all over again i have linked this new account to FB but I would like to get back my old one since i have spent money on it. I cant also login with amazon prime because it said the email already exist on another account. Please help

shahrom0606

Feb 26, 2020, 15:4902/26/20

02/26/20

hi there..i linked my account with my FB not plarium

id..and now i cant access my account since i factory

reset my phone..please help..

Vallence

Mar 18, 2020, 16:0503/18/20

03/12/17

Hi,

I was just playing in the afternoon, my account id is rogueyes and i was suddenly signed out. All the progress was lost.

I tried signing back in with my facebook but its tied to another account. I spent so much money and time on this game, do get back to me soon.

Also could you disable the tutorial and ask if the users has a current account, otherwise they have to go through the whole tutorial and its really tedious.

tks.blzs

Apr 24, 2020, 17:3004/24/20

04/24/20

Hello! Today when I started the game, my account practically disappeared. It was just as if I accessed it for the first time (had to select a starting champion...) Now all my progress and money spent is gone?

duffyclub

May 5, 2020, 23:5305/05/20

06/14/19

I Been locked out for 3 days Cant find anyone to help me. Progress was at higher level. I will not start over. To much time. Not cool Just not cool. No Help through support. No advice. Really nothing I can do?

Thur Seth

Dec 9, 2020, 05:3912/09/20

12/09/20

I just had the same problem as rothmar, I sent the form but idk if the player id changed when it all restarted. I was also trying to play on my pc, seems what is on the phone is here now. If it's possible to solve, how long does it take ?

Krzysztof Bała

Oct 12, 2021, 10:4710/12/21

Oct 12, 2021, 10:48(edited)

10/12/21

Mam problem konto które gram prawie 800h straciłem synek półtora roczny doszedł telefon jak grałem na automacie i wylogował po logowaniu już od zera..

Nie mam konta plarium ale byłem zalogowany przez facebooka.

Co teraz?

harleQuinnModerator

Oct 13, 2021, 03:1510/13/21

02/24/19

7962

Krzysztof Bała

Mam problem konto które gram prawie 800h straciłem synek półtora roczny doszedł telefon jak grałem na automacie i wylogował po logowaniu już od zera..

Nie mam konta plarium ale byłem zalogowany przez facebooka.

Co teraz?

Open a support ticket: https://mobile-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360000007492

1 2

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Which sucks because i really enjoy the game","createdDate":"1553990760000","folderId":"680","id":"125421","authorId":"8182746","authorRegistered":"1484777697477","authorName":"rothmar","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/19.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"3628","commentsCount":"25","likesCount":"0","authorCommentsCount":"0","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/680_account-issues/125421_lost-account-6/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"2"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/8230203/","commentUrl":"/en/comment/topic_593925/"},"strings":{"userRole":"","userId":"8230203","contentDraftJs":"","contentHtml":"Same issue, money I spent seems to have gone down the drain, sent support ticket so hope I get some help... Also missing out on event atm.<br>","userRegistered":"1554487082117","userCommentsCount":"3","userName":"david86.harkin","createdDate":"1554499421203","editedDate":"0","id":"593925","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593925","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8278715/","commentUrl":"/en/comment/topic_595686/"},"strings":{"userRole":"","userId":"8278715","contentDraftJs":"","contentHtml":"I also lost all my progress and it's even more insulting that I can't reuse my original profile name because while the progress seems to be deleted it still recognizes my old profile name as one that's already in use. If I could get my old progress back that would be amazing. ","userRegistered":"1555095963817","userCommentsCount":"1","userName":"lordiapologize","createdDate":"1555096122823","editedDate":"0","id":"595686","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"595686","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_595697/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi Everyone!</p><p>Uae this form to contact with our support with this issues. </p><p><a href=\"//plarium-mobile-support.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000007492\" rel=\"nofollow ugc\" target=\"_blank\">https://plarium-mobile-support.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000007492</a></p>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1555098444407","editedDate":"0","id":"595697","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"595697","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8712091/","commentUrl":"/en/comment/topic_673814/"},"strings":{"userRole":"","userId":"8712091","contentDraftJs":"","contentHtml":"<p>Hello, <br></p><p>please, how long it takes to restore access to the account?</p><p>Thank you in advance for your reply.</p>","userRegistered":"1568262020963","userCommentsCount":"2","userName":"jamaicarum","createdDate":"1568262611313","editedDate":"0","id":"673814","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"673814","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8540591/","commentUrl":"/en/comment/topic_674020/"},"strings":{"userRole":"","userId":"8540591","contentDraftJs":"","contentHtml":"<p>@Jamaicarum</p><br><br><p>Could you give more detail about your issue? what's your account information and how did you lose access?<br><br>Thanks,</p><p>AgentFox<br><br></p>","userRegistered":"1563974709937","userCommentsCount":"78","userName":"AgentFox","createdDate":"1568290722267","editedDate":"0","id":"674020","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/5.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"674020","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8712091/","commentUrl":"/en/comment/topic_674394/"},"strings":{"userRole":"","userId":"8712091","contentDraftJs":"","contentHtml":"<p>Thank you, the issue was solved.</p><br><p>Regards</p>jamaicarum<br>","userRegistered":"1568262020963","userCommentsCount":"2","userName":"jamaicarum","createdDate":"1568358977910","editedDate":"0","id":"674394","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"674394","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8906412/","commentUrl":"/en/comment/topic_708507/"},"strings":{"userRole":"","userId":"8906412","contentDraftJs":"","contentHtml":"i lost my id....and...now restart game plz help me","userRegistered":"1564410351270","userCommentsCount":"4","userName":"Thezio","createdDate":"1574024721990","editedDate":"0","id":"708507","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/05.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"708507","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8496781/","commentUrl":"/en/comment/topic_708537/"},"strings":{"userRole":"","userId":"8496781","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Thezio said:</div><br><blockquote>i lost my id....and...now restart game plz help me</blockquote>How did you lose your id? What is the in game id you lost? I need more information to be able to help!","userRegistered":"1557734527113","userCommentsCount":"923","userName":"noloses149","createdDate":"1574037134700","editedDate":"0","id":"708537","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1480.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"708537","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8906412/","commentUrl":"/en/comment/topic_708654/"},"strings":{"userRole":"","userId":"8906412","contentDraftJs":"","contentHtml":"i lost my account ID...my name in game is BeLzEbuuuuu....my lvl is 38....but now i cant play with my account...restart game...what i do now???","userRegistered":"1564410351270","userCommentsCount":"4","userName":"Thezio","createdDate":"1574068026627","editedDate":"0","id":"708654","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/05.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"708654","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_708660/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Thezio said:</p><br><blockquote>i lost my account ID...my name in game is BeLzEbuuuuu....my lvl is 38....but now i cant play with my account...restart game...what i do now???</blockquote><p>Hi</p><p>Send email to raid.support@plarium.com with your account details.</p>Thank you<br>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1574069052367","editedDate":"0","id":"708660","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"708660","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8906412/","commentUrl":"/en/comment/topic_708668/"},"strings":{"userRole":"","userId":"8906412","contentDraftJs":"","contentHtml":"<p>I don't remember my ID I just remember my name belzebuuuuu I don't have a faceboook account and I didn't connect my plarium id in the game ... I only know that I was of 38 and I had a legendary high elves ... I played with keal fenaz the crana and other pharmacist ... help me plz I played more than a month</p>","userRegistered":"1564410351270","userCommentsCount":"4","userName":"Thezio","createdDate":"1574069983737","editedDate":"0","id":"708668","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/05.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"708668","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9008287/","commentUrl":"/en/comment/topic_728922/"},"strings":{"userRole":"","userId":"9008287","contentDraftJs":"","contentHtml":"Hey, I'm sorry for my mistakes, it is not my first language. I lost my account for a week now, my level was 24 and it was the first time I started playing. My account wasn't linked with Facebook account or ID Plarium. So I take actions with moderators, I tryed to send a report and administrators sent me a message asking for my account details. My identifiant is er020108 and I'd like some help getting my account back. Thanks.","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1578137230667","editedDate":"0","id":"728922","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"728922","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9202345/","commentUrl":"/en/comment/topic_755091/"},"strings":{"userRole":"","userId":"9202345","contentDraftJs":"","contentHtml":"<p>Hey , I have downloaded RAID 2-3months ago and played a bit but due to storage issues I had to uninstall it. I installed it again today hoping my game got saved by google play account but it started all over again i have linked this new account to FB but I would like to get back my old one since i have spent money <span style=\"color: inherit;\">on it. I cant also login with amazon prime because it said the email already exist on another account. Please help</span></p>","userRegistered":"1582724360077","userCommentsCount":"1","userName":"akhilwien456","createdDate":"1582724606637","editedDate":"1582724655423","id":"755091","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"755091","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9202641/","commentUrl":"/en/comment/topic_755210/"},"strings":{"userRole":"","userId":"9202641","contentDraftJs":"","contentHtml":"<p>hi there..i linked my account with my FB not plarium</p><p> id..and now i cant access my account since i factory</p><p> reset my phone..please help..</p>","userRegistered":"1582731892480","userCommentsCount":"1","userName":"shahrom0606","createdDate":"1582732161140","editedDate":"0","id":"755210","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755210","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9246674/","commentUrl":"/en/comment/topic_763209/"},"strings":{"userRole":"","userId":"9246674","contentDraftJs":"","contentHtml":"<p>Hi,</p><br><p>I was just playing in the afternoon, my account id is rogueyes and i was suddenly signed out. All the progress was lost. </p><br><p>I tried signing back in with my facebook but its tied to another account. I spent so much money and time on this game, do get back to me soon.</p><br>Also could you disable the tutorial and ask if the users has a current account, otherwise they have to go through the whole tutorial and its really tedious.","userRegistered":"1489298437297","userCommentsCount":"1","userName":"Vallence","createdDate":"1584547553190","editedDate":"0","id":"763209","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"763209","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9350320/","commentUrl":"/en/comment/topic_776411/"},"strings":{"userRole":"","userId":"9350320","contentDraftJs":"","contentHtml":"Hello! Today when I started the game, my account practically disappeared. It was just as if I accessed it for the first time (had to select a starting champion...) Now all my progress and money spent is gone? ","userRegistered":"1587749079563","userCommentsCount":"1","userName":"tks.blzs","createdDate":"1587749438400","editedDate":"0","id":"776411","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/5.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"776411","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9321246/","commentUrl":"/en/comment/topic_780185/"},"strings":{"userRole":"","userId":"9321246","contentDraftJs":"","contentHtml":"I Been locked out for 3 days Cant find anyone to help me. Progress was at higher level. I will not start over. To much time. Not cool Just not cool. No Help through support. No advice. Really nothing I can do?","userRegistered":"1560506003053","userCommentsCount":"6","userName":"duffyclub","createdDate":"1588722826883","editedDate":"0","id":"780185","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/9.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"780185","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9738665/","commentUrl":"/en/comment/topic_828848/"},"strings":{"userRole":"","userId":"9738665","contentDraftJs":"{\"blocks\":[{\"key\":\"6b9td\",\"text\":\"I just had the same problem as rothmar, I sent the form but idk if the player id changed when it all restarted. I was also trying to play on my pc, seems what is on the phone is here now. If it's possible to solve, how long does it take ?\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1607474442660","userCommentsCount":"1","userName":"Thur Seth","createdDate":"1607492353890","editedDate":"0","id":"828848","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/1.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"828848","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/10679414/","commentUrl":"/en/comment/topic_1507658/"},"strings":{"userRole":"","userId":"10679414","contentDraftJs":"{\"blocks\":[{\"key\":\"7404i\",\"text\":\"Mam problem konto które  gram prawie 800h straciłem synek półtora roczny doszedł telefon jak grałem na automacie i wylogował po logowaniu już od zera..\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"3klj3\",\"text\":\"Nie mam konta  plarium ale byłem zalogowany przez facebooka. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"hp6s\",\"text\":\"Co teraz?\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1634033573547","userCommentsCount":"1","userName":"Krzysztof Bała","createdDate":"1634035659823","editedDate":"1634035693510","id":"1507658","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.12/4722826711082680/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"1507658","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7439865/","commentUrl":"/en/comment/topic_1507828/"},"strings":{"userRole":"Moderator","userId":"7439865","contentDraftJs":"{\"blocks\":[{\"key\":\"1d6r8\",\"text\":\"Open a support ticket: https://mobile-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360000007492\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[{\"offset\":23,\"length\":84,\"key\":0}],\"data\":{}}],\"entityMap\":{\"0\":{\"type\":\"LINK\",\"mutability\":\"MUTABLE\",\"data\":{\"explicit\":false,\"url\":\"https://mobile-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360000007492\"}}}}","contentHtml":"","userRegistered":"1551003186197","userCommentsCount":"7962","userName":"harleQuinn","createdDate":"1634094910843","editedDate":"0","id":"1507828","entityId":"125421","likesCount":"0","quotedId":"1507658","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/46122449.jpeg.jpeg?v=1628027341"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1507828","isDeleted":"false"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/10679414/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"7404i\",\"text\":\"Mam problem konto które  gram prawie 800h straciłem synek półtora roczny doszedł telefon jak grałem na automacie i wylogował po logowaniu już od zera..\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"3klj3\",\"text\":\"Nie mam konta  plarium ale byłem zalogowany przez facebooka. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"hp6s\",\"text\":\"Co teraz?\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userName":"Krzysztof Bała"},"images":{},"template_options":{"compositeId":"1507658"},"repeaters":{}}]}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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Also missing out on event atm.<br>","userRegistered":"1554487082117","userCommentsCount":"3","userName":"david86.harkin","createdDate":"1554499421203","editedDate":"0","id":"593925","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593925","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8278715/","commentUrl":"/en/comment/topic_595686/"},"strings":{"userRole":"","userId":"8278715","contentDraftJs":"","contentHtml":"I also lost all my progress and it's even more insulting that I can't reuse my original profile name because while the progress seems to be deleted it still recognizes my old profile name as one that's already in use. If I could get my old progress back that would be amazing. ","userRegistered":"1555095963817","userCommentsCount":"1","userName":"lordiapologize","createdDate":"1555096122823","editedDate":"0","id":"595686","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"595686","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_595697/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi Everyone!</p><p>Uae this form to contact with our support with this issues. </p><p><a href=\"//plarium-mobile-support.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000007492\" rel=\"nofollow ugc\" target=\"_blank\">https://plarium-mobile-support.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000007492</a></p>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1555098444407","editedDate":"0","id":"595697","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"595697","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8712091/","commentUrl":"/en/comment/topic_673814/"},"strings":{"userRole":"","userId":"8712091","contentDraftJs":"","contentHtml":"<p>Hello, <br></p><p>please, how long it takes to restore access to the account?</p><p>Thank you in advance for your reply.</p>","userRegistered":"1568262020963","userCommentsCount":"2","userName":"jamaicarum","createdDate":"1568262611313","editedDate":"0","id":"673814","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"673814","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8540591/","commentUrl":"/en/comment/topic_674020/"},"strings":{"userRole":"","userId":"8540591","contentDraftJs":"","contentHtml":"<p>@Jamaicarum</p><br><br><p>Could you give more detail about your issue? what's your account information and how did you lose access?<br><br>Thanks,</p><p>AgentFox<br><br></p>","userRegistered":"1563974709937","userCommentsCount":"78","userName":"AgentFox","createdDate":"1568290722267","editedDate":"0","id":"674020","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/5.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"674020","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8712091/","commentUrl":"/en/comment/topic_674394/"},"strings":{"userRole":"","userId":"8712091","contentDraftJs":"","contentHtml":"<p>Thank you, the issue was solved.</p><br><p>Regards</p>jamaicarum<br>","userRegistered":"1568262020963","userCommentsCount":"2","userName":"jamaicarum","createdDate":"1568358977910","editedDate":"0","id":"674394","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"674394","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8906412/","commentUrl":"/en/comment/topic_708507/"},"strings":{"userRole":"","userId":"8906412","contentDraftJs":"","contentHtml":"i lost my id....and...now restart game plz help me","userRegistered":"1564410351270","userCommentsCount":"4","userName":"Thezio","createdDate":"1574024721990","editedDate":"0","id":"708507","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/05.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"708507","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8496781/","commentUrl":"/en/comment/topic_708537/"},"strings":{"userRole":"","userId":"8496781","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Thezio said:</div><br><blockquote>i lost my id....and...now restart game plz help me</blockquote>How did you lose your id? What is the in game id you lost? I need more information to be able to help!","userRegistered":"1557734527113","userCommentsCount":"923","userName":"noloses149","createdDate":"1574037134700","editedDate":"0","id":"708537","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1480.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"708537","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8906412/","commentUrl":"/en/comment/topic_708654/"},"strings":{"userRole":"","userId":"8906412","contentDraftJs":"","contentHtml":"i lost my account ID...my name in game is BeLzEbuuuuu....my lvl is 38....but now i cant play with my account...restart game...what i do now???","userRegistered":"1564410351270","userCommentsCount":"4","userName":"Thezio","createdDate":"1574068026627","editedDate":"0","id":"708654","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/05.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"708654","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_708660/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Thezio said:</p><br><blockquote>i lost my account ID...my name in game is BeLzEbuuuuu....my lvl is 38....but now i cant play with my account...restart game...what i do now???</blockquote><p>Hi</p><p>Send email to raid.support@plarium.com with your account details.</p>Thank you<br>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1574069052367","editedDate":"0","id":"708660","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"708660","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8906412/","commentUrl":"/en/comment/topic_708668/"},"strings":{"userRole":"","userId":"8906412","contentDraftJs":"","contentHtml":"<p>I don't remember my ID I just remember my name belzebuuuuu I don't have a faceboook account and I didn't connect my plarium id in the game ... I only know that I was of 38 and I had a legendary high elves ... I played with keal fenaz the crana and other pharmacist ... help me plz I played more than a month</p>","userRegistered":"1564410351270","userCommentsCount":"4","userName":"Thezio","createdDate":"1574069983737","editedDate":"0","id":"708668","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/05.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"708668","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9008287/","commentUrl":"/en/comment/topic_728922/"},"strings":{"userRole":"","userId":"9008287","contentDraftJs":"","contentHtml":"Hey, I'm sorry for my mistakes, it is not my first language. I lost my account for a week now, my level was 24 and it was the first time I started playing. My account wasn't linked with Facebook account or ID Plarium. So I take actions with moderators, I tryed to send a report and administrators sent me a message asking for my account details. My identifiant is er020108 and I'd like some help getting my account back. Thanks.","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1578137230667","editedDate":"0","id":"728922","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"728922","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9202345/","commentUrl":"/en/comment/topic_755091/"},"strings":{"userRole":"","userId":"9202345","contentDraftJs":"","contentHtml":"<p>Hey , I have downloaded RAID 2-3months ago and played a bit but due to storage issues I had to uninstall it. I installed it again today hoping my game got saved by google play account but it started all over again i have linked this new account to FB but I would like to get back my old one since i have spent money <span style=\"color: inherit;\">on it. I cant also login with amazon prime because it said the email already exist on another account. Please help</span></p>","userRegistered":"1582724360077","userCommentsCount":"1","userName":"akhilwien456","createdDate":"1582724606637","editedDate":"1582724655423","id":"755091","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"755091","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9202641/","commentUrl":"/en/comment/topic_755210/"},"strings":{"userRole":"","userId":"9202641","contentDraftJs":"","contentHtml":"<p>hi there..i linked my account with my FB not plarium</p><p> id..and now i cant access my account since i factory</p><p> reset my phone..please help..</p>","userRegistered":"1582731892480","userCommentsCount":"1","userName":"shahrom0606","createdDate":"1582732161140","editedDate":"0","id":"755210","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755210","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9246674/","commentUrl":"/en/comment/topic_763209/"},"strings":{"userRole":"","userId":"9246674","contentDraftJs":"","contentHtml":"<p>Hi,</p><br><p>I was just playing in the afternoon, my account id is rogueyes and i was suddenly signed out. All the progress was lost. </p><br><p>I tried signing back in with my facebook but its tied to another account. I spent so much money and time on this game, do get back to me soon.</p><br>Also could you disable the tutorial and ask if the users has a current account, otherwise they have to go through the whole tutorial and its really tedious.","userRegistered":"1489298437297","userCommentsCount":"1","userName":"Vallence","createdDate":"1584547553190","editedDate":"0","id":"763209","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"763209","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9350320/","commentUrl":"/en/comment/topic_776411/"},"strings":{"userRole":"","userId":"9350320","contentDraftJs":"","contentHtml":"Hello! Today when I started the game, my account practically disappeared. It was just as if I accessed it for the first time (had to select a starting champion...) Now all my progress and money spent is gone? ","userRegistered":"1587749079563","userCommentsCount":"1","userName":"tks.blzs","createdDate":"1587749438400","editedDate":"0","id":"776411","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/5.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"776411","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9321246/","commentUrl":"/en/comment/topic_780185/"},"strings":{"userRole":"","userId":"9321246","contentDraftJs":"","contentHtml":"I Been locked out for 3 days Cant find anyone to help me. Progress was at higher level. I will not start over. To much time. Not cool Just not cool. No Help through support. No advice. Really nothing I can do?","userRegistered":"1560506003053","userCommentsCount":"6","userName":"duffyclub","createdDate":"1588722826883","editedDate":"0","id":"780185","entityId":"125421","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/9.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"780185","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9738665/","commentUrl":"/en/comment/topic_828848/"},"strings":{"userRole":"","userId":"9738665","contentDraftJs":"{\"blocks\":[{\"key\":\"6b9td\",\"text\":\"I just had the same problem as rothmar, I sent the form but idk if the player id changed when it all restarted. I was also trying to play on my pc, seems what is on the phone is here now. 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