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I need help with refund but I'm scared of ban .

I need help with refund but I'm scared of ban .

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Dec 5, 2021, 03:4612/05/21
06/30/21
15

I need help with refund but I'm scared of ban .

I contacted plarium first because previously I had requested  2 refunds out of the 10  I made due to wrong packs bought and I was automatically banned . OK understood they have policies . This time I want to request a single refund due to kid buying a pack and when I messaged them a week later they replied they will auto ban for multi refund request and to ask google for a refund.  I don't want banned . And also is it only on 2 or more refunds or even just one .?

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21
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3
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Dec 5, 2021, 03:5612/05/21
01/04/20
1698

I don't have a lot of experience with it, but this sounds about normal. They ban for repeated refund requests because well, it's suspicious. From what I have heard, if you haven't used what you bought they're more forgiving.


Dec 5, 2021, 04:2212/05/21
Dec 5, 2021, 04:23(edited)
02/13/21
823

I thought the "dog ate my homework" excuses died out back in the 2000's.  Good to see that it's still kicking around