Paid for the 3.49€ pack, got charged & never got the items

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Paid for the 3.49€ pack, got charged & never got the items

Jan 3, 2021, 18:4201/03/21

03/20/20

Paid for the 3.49€ pack, got charged & never got the items

Hi,

Title says it all, i purchased the item pack, got charged for it on my bank account, the pack appeared as purchased since it went 0 ou of 2 left to buy. Would love to get the items !

Thanks, a loving player

Comments

iSky

Jan 5, 2021, 19:4201/05/21

03/20/20

Happened again when purchasing 175 gems, entered my bank code, got charged, no gems to be seen, i'm now 9€ out of my bank account for absolutely nothing and no answer from anybody... I'm gonna have to charge back the hundreds I've spent at this rate and gave up the game...

iSky

Jan 7, 2021, 12:4901/07/21

03/20/20

And after asking support, got told that i'm a liar basically since "i got the items" which i never got, why would I lie for so little after the hundreds spent on the game, nvm i charge back everything and enjoy my ban then

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