Items not received

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Get RAID: Shadow Legends

Scan the QR code to get the mobile version of this game

Scan the QR code to get the mobile version of this game

blackjoselp

Sep 18, 2020, 17:2109/18/20

09/04/19

Items not received

Hello. I just purchased a 10.99 € pack (the one with 9 Ancient Shards), after I was done a message popped saying that the payment failed and I should check my internet connection and try again although in reality it actually charged me and the receipt was sent to my gmail from Google play but the in-game items are not in my inbox and the pack still says 0/1

Comments

dotabean

Sep 20, 2020, 07:2009/20/20

08/08/20

I purchased the Daily Gem Pack at 8:31 this morning. I was double charged as my internet connection dropped as I purchased the pack.

I have also not received any gems or notification in game that the purchase has been accepted.

Please advise.

klinkers0830

Sep 20, 2020, 12:1709/20/20

05/04/20

I purchased 2 different packs on Sept 19th for a total of 20 .00 and was billed ( checked bank account ) and did not receive any of the stuff bought said check internet connection and it will be purchased when it is connected again

klinkers0830

Sep 20, 2020, 15:0809/20/20

05/04/20

I have received 1 of the 2 as of right now

klinkers0830

Sep 21, 2020, 14:5609/21/20

05/04/20

I still only received one order out of the 2 I purchased

klinkers0830

Sep 21, 2020, 14:5709/21/20

05/04/20

I only received one out of the 2 I purchased

Deleted

Sep 22, 2020, 18:2309/22/20

I made a purchase of your Ancient- Single pack for USD 9.99 and you received payment and yet I have not gotten my purchase, what is going on??? Is this some sort of SCAM????

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