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Raid Card Silver Cannot Buy or Activate

Raid Card Silver Cannot Buy or Activate

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Aug 6, 2020, 18:3008/06/20
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Raid Card Silver Cannot Buy or Activate

I keep receiving the error that I cannot buy a raid card because one has been purchased on another account. This is ticket ID 33401768, still active. I've tried relogging, closing the game, restarting my phone, everything I can think to do. 
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Nov 27, 2020, 17:4411/27/20
11/19/19
4

Hi, can you help me how you fixes that issue in your account?


Thanks