Bought 2x ancient shard special pack... did not receive items.

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Bought 2x ancient shard special pack... did not receive items.

Jun 14, 2020, 18:5406/14/20

05/16/20

Bought 2x ancient shard special pack... did not receive items.

Hello, today I have made an in game purchase for 7900INR OF SPECIAL ANCIENT SHARD PACK. Money was debited from my account, but I did not receive the items in game. I have raised an in game ticket regarding the same but no response. I have made the purchase for 2x ancient event...the whole point will be moot if this is resolved after the event expires. Please help me out.

In game Id - um52158347/50965492

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