Wrong charge to my account

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Wrong charge to my account

Apr 15, 2020, 03:2504/15/20

09/26/19

Wrong charge to my account

I recently bought the daily pack but somehow it withdrawed different amount from my account. Also I havent received anything . Could you please help. Was $14.99 that was taken from my account

Comments

Weekendwarrior123

Apr 24, 2020, 21:4304/24/20

Apr 24, 2020, 21:44(edited)

08/08/19

106

Hey, thanks for reaching out the best thing that you can do for this is to fill out a ticket with support at https://plarium.com/en/support/

Furthermore, the best things to include in your ticket with support to help them clear it up is

- ID of the account/exact nickname

- Player's Email

- Screenshot of Receipt

- Proper description of the issue

Other info they will ask for themselves if needed

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