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Amazon drop is missing

Amazon drop is missing

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Apr 11, 2020, 15:0604/11/20
01/26/20
15

Amazon drop is missing

Hi. I was waiting until about an hour or so before 17:00 UTC to claim amazon drop award. Logged in at 16:20 UTC to claim it and it wasn’t there. I already created support ticket in-game but it’s been over a week and no one replied so far. No one replied to my previous post in here as well. 

Can someone please do something about this?

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Apr 13, 2020, 21:3504/13/20
05/13/19
923
andriying said:

Hi. I was waiting until about an hour or so before 17:00 UTC to claim amazon drop award. Logged in at 16:20 UTC to claim it and it wasn’t there. I already created support ticket in-game but it’s been over a week and no one replied so far. No one replied to my previous post in here as well. 

Can someone please do something about this?

Amazon ended
Apr 13, 2020, 21:3804/13/20
01/26/20
15
As my post says I’ve tried to claim the reward before it was supposed to end
Apr 17, 2020, 14:4004/17/20
01/26/20
15
Can I please get a response?
May 2, 2020, 18:4405/02/20
01/26/20
15
How long do I need to wait for a response?