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Problem with Raid Pass

Problem with Raid Pass

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Apr 3, 2020, 07:2004/03/20
10/18/19
2

Problem with Raid Pass

I have been charged. The game recognizes and shows the tiny icon under my profile pic. But I am not being rewarded my extra multi battles.  


This happened last month as well. It’s already the third, so that’s 3 days missed this month plus 2 days last month. If this happens each month that can total up to 24-36 days missed.


Why does this happen and how can I get reimbursed the missed days? 

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Apr 3, 2020, 12:5304/03/20
01/10/20
4

It seems that they care little because 1 week ago I made the payment for this product and until today the support could not help me with my problem. They don't answer me