I started playing a week ago and spent around 60$ on this game so far. I would like to request a refund and as far as I can see the support is completly ignoring my emails. I bought raid pass which is not working for a few days now and I have been charged for it. I bought a pack with sacred shard which I havent received yet or any shards from the same pack. My mission is stuck on 25 lesser arcane potions so far I have spent 500+ energy on it and gathered more then 80 potions mission is still stuck and not working (yes I am aware it only counts from stage 5 or higher and yes i did it correctly) again made a ticket about this its been ignored or slow to replay w/e I cant continue becous its a waste of energy at this stage to do anything unless its fixes and I can progress my missions again. My challenges arent working either artifact challenges arent working with putting gear on my champions waste a ton of silver on it its just not working. I used a referal link and got my brother to play neither of us has received any rewards yet it doesnt evan look like the referal link is working. I want to request a full refund becous I am quiting this game its either completly broken or its just my account I am not sure what it is. Can you tell me how can I go about and actualy get my money back becous this game is defenetly not meeting my expectations.

Just bought a starter pack for $22.99 which includes 3 void crystals, silver and gems. 

Currently there is 2 days of "Boosted Summons" which is 2 times the chance to get Epic and Legendary.

Used the voids shard and got 2 rare monster and 1 epic monster.

Are you kidding me?

Just bought a starter pack for $22.99 which includes 3 void crystals, silver and gems. 

Currently there is 2 days of "Boosted Summons" which is 2 times the chance to get Epic and Legendary.

Used the voids shard and got 2 rare monster and 1 epic monster.

Are you kidding me?

Please contact me to resolve this as a refund. I have taken screen shots.