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I Bought A Pack 2 days Ago And Have Not Received It

I Bought A Pack 2 days Ago And Have Not Received It

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Mar 9, 2020, 12:0203/09/20
10/30/19
0

I Bought A Pack 2 days Ago And Have Not Received It


Hi Plarium,


My in game ID is um26145076 | 25699890. I bought and paid for the 49.99 special offer pack over 2 days ago and I have still not received the pack. The money has been charged to my credit-card and was made through google play.


I bought this pack while Champion chase tournament was active and the plan was to use the pack so I can win some of the rewards. Because Plarium failed to deliver the purchase, I missed out on the tournament rewards :-(


Nobody is responding to the ticket I opened over 2 days ago. 


Please advise


Regards

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Mar 10, 2020, 05:2103/10/20
02/15/19
2725

Hi

Pls pme your ticket number.

Thank you