Charged but have not recieved

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Charged but have not recieved

Feb 26, 2020, 13:3202/26/20

12/22/19

Charged but have not recieved

This morning I purchased the Bonus Void Pack for $24.99. My account was debited the $24.99 but did not receive anything whatsoever.

Player ID: um30407842 / 29876981

Order Number: GPA.3384-0767-6979-39756

Order date: Feb 26, 2020 4:27:28 AM PST

Comments

1 2

shaun_mcknight

Feb 26, 2020, 14:3602/26/20

Feb 26, 2020, 14:43(edited)

08/29/19

This morning I bought the 69.99 void shard bundle and I was charged the money but I never received my items and I tried logging out and back in however I still haven’t received my items I would either like to be refunded or have my items that I purchased and was charged for my ID:um18375320-18099834

weizenpaco

Feb 26, 2020, 15:0902/26/20

02/26/20

I Just bought the Void Pack for 27,99€ , was charger but didn't get anything. It also sayss 0/5 bought in Game

ID: um31432443 | 30864298

Vidar

Feb 26, 2020, 16:2902/26/20

11/09/19

Same. Bought the bonus void pack, got an error, tried purchasing again, got charged for both attempts but didnt get anything.

ID: um26935794 | 26477912

Exile DK

Feb 26, 2020, 17:4302/26/20

01/14/20

Same. Tried buying the 1 shard pack, it's failed three times but three charges.

ID um37961415 | 37292850

cjdluvstld

Feb 27, 2020, 02:5502/27/20

02/20/20

Same here.... i purchased the powerup pack 1 $29.99 was charged but did not recieve anything...my user info ... UM42503468-41641489. associated email [email protected]

al-6bay5

Feb 27, 2020, 08:1702/27/20

Feb 28, 2020, 13:18(edited)

10/26/19

Hello,

A similar thing happened to me, I bought the 24.99% I got an error so I did it again few seconds after, I got charged twice and I didn't receive it once.

My player ID is um23591783 | 23192305 Associated with email [email protected]

I even got 1 email (out of 2) saying my purchase went through google (I did it on my phone).

I would appreciate immediate assistance in this matter.

Update: 2days after, I received 1 of the two rewards I paid for.

Marshal_Dan

Feb 27, 2020, 09:2102/27/20

09/09/19

Hello,

yesterday I was trying to buy an in-game package for PLN 69.99. However, the game was broken. The game charged me 5 times ... in addition, I did not receive any confirmation from Google or items in the game. I would ask for a refund. My ID number is um20512565 / 20198990

I will be grateful for help, because I like your game, but it still stutters: /

Sincerely

bpalmer7718

Feb 28, 2020, 03:1102/28/20

Feb 28, 2020, 03:12(edited)

02/28/20

I purchased two Ancient single packs and never received anything. Says I’m 2/5 for the month and my bank account was charged for both. Can we get this corrected please? um42152072 | 41298299 Is my id

RaidR

Feb 29, 2020, 16:3702/29/20

Feb 29, 2020, 16:50(edited)

07/14/19

Bought Mini Mix Pack for $19.99 - did not receive it, bought a second pack for $19.99 - still have not received it. I am expecting Plarium to send both packs to me or not charge my card.

Tech support is also not loading. Has Plarium been hacked? Should we be concerned about our information? We need answers to what is going on!

um15043289 | 14831415

[email protected]

Shiva td

Mar 1, 2020, 02:4503/01/20

02/02/20

Got charged on my account $4.58 no idea why I was charged tried to buy the $4.99 gem pack but was declined then charged $4.58

robertgray00745

Mar 1, 2020, 03:1503/01/20

Mar 1, 2020, 09:34(edited)

03/01/20

I bought a shard pack for 29.99$ but have not obtained anything buy mail in game. I have a charge to my account and have tried reloading game a few times

wibbens79

Mar 1, 2020, 09:3603/01/20

05/25/19

I was charged $19.99 twice for the mini mix pack but received nothing

Player id um2814668 | 2763194

bingowski

Mar 1, 2020, 14:4803/01/20

01/15/20

Same here bought chinken pack 4 git charged but nothing received id um37898476 | 37231060

cjwilliamson616

Mar 1, 2020, 17:2503/01/20

03/01/20

Bought the Rookie Shard Pack and was charged but did not receive the item

ID um34941379 | 34334053

tim2446

Mar 1, 2020, 17:4603/01/20

02/19/20

I'm having the same issue. Got charged for mini mix pack and never recieved a thing.

um41704228 | 40865365

daan430

Mar 1, 2020, 20:3703/01/20

02/09/20

Where is my money bought 900 gem 21,99 no gems recieved no money back also

shaun_mcknight

Mar 2, 2020, 01:0603/02/20

Mar 2, 2020, 01:08(edited)

08/29/19

I just purchased the mini mix pack and I was charged but I haven’t received my items

UM18375320-18099834

rye.reynolds

Mar 4, 2020, 03:4103/04/20

11/22/19

I made 3 purchases and have not received them.

Sezzy

Mar 4, 2020, 06:4503/04/20

02/15/19

2725

Your issues is still persist?

The Dope Gentleman

Mar 7, 2020, 01:0803/07/20

02/06/20

BP 10 levels pass pack. Already charged bit still haven't

1 2

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My account was debited the $24.99 but did not receive anything whatsoever.</p>Player ID: um30407842 / 29876981<br><br><p>Order Number: GPA.3384-0767-6979-39756</p><p>Order date: Feb 26, 2020 4:27:28 AM PST<br></p>","createdDate":"1582723920000","folderId":"679","id":"189757","authorId":"9202313","authorRegistered":"1577033015717","authorName":"NastyNasir","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/24.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"951","commentsCount":"32","likesCount":"0","authorCommentsCount":"0","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/679_payment-issues/189757_charged-but-have-not-recieved/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"2"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/9094266/","commentUrl":"/en/comment/topic_755141/"},"strings":{"userRole":"","userId":"9094266","contentDraftJs":"","contentHtml":"This morning I bought the 69.99 void shard bundle and I was charged the money but I never received my items and I tried logging out and back in however I still haven’t received my items I would either like to be refunded or have my items that I purchased and was charged for my ID:um18375320-18099834","userRegistered":"1567046591663","userCommentsCount":"3","userName":"shaun_mcknight","createdDate":"1582727815633","editedDate":"1582728201457","id":"755141","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"755141","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9202537/","commentUrl":"/en/comment/topic_755167/"},"strings":{"userRole":"","userId":"9202537","contentDraftJs":"","contentHtml":"<p>I Just bought the Void Pack for 27,99€ , was charger but didn't get anything. It also sayss 0/5 bought in Game</p><p><br><p>ID: um31432443 | 30864298</p></p>","userRegistered":"1582729356060","userCommentsCount":"1","userName":"weizenpaco","createdDate":"1582729791243","editedDate":"0","id":"755167","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755167","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9202762/","commentUrl":"/en/comment/topic_755247/"},"strings":{"userRole":"","userId":"9202762","contentDraftJs":"","contentHtml":"<p>Same. Bought the bonus void pack, got an error, tried purchasing again, got charged for both attempts but didnt get anything.</p><p>ID: um26935794 | 26477912</p>","userRegistered":"1573300017583","userCommentsCount":"1","userName":"Vidar","createdDate":"1582734577137","editedDate":"0","id":"755247","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/4.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755247","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9046999/","commentUrl":"/en/comment/topic_755302/"},"strings":{"userRole":"","userId":"9046999","contentDraftJs":"","contentHtml":"<p>Same. Tried buying the 1 shard pack, it's failed three times but three charges.</p><br><p>ID um37961415  | 37292850</p>","userRegistered":"1579000948267","userCommentsCount":"1","userName":"Exile DK","createdDate":"1582739018507","editedDate":"0","id":"755302","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755302","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9203997/","commentUrl":"/en/comment/topic_755671/"},"strings":{"userRole":"","userId":"9203997","contentDraftJs":"","contentHtml":"Same here.... i purchased the powerup pack 1 $29.99 was charged but did not recieve anything...my user info ... UM42503468-41641489.   associated email cjdluvstld@gmail.com","userRegistered":"1582165439830","userCommentsCount":"1","userName":"cjdluvstld","createdDate":"1582772107820","editedDate":"0","id":"755671","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/04.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755671","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9204426/","commentUrl":"/en/comment/topic_755886/"},"strings":{"userRole":"","userId":"9204426","contentDraftJs":"","contentHtml":"<p>Hello,</p><br><p>A similar thing happened to me, I bought the 24.99% I got an error so I did it again few seconds after, I got charged twice and I didn't receive it once.</p><p>My player ID is um23591783  | 23192305 Associated with email Al-6bay5@hotmail.com</p><p>I even got 1 email (out of 2) saying my purchase went through google (I did it on my phone).</p><br><p>I would appreciate immediate assistance in this matter.<br><br>Update: 2days after, I received 1 of the two rewards I paid for.</p>","userRegistered":"1572079748357","userCommentsCount":"1","userName":"al-6bay5","createdDate":"1582791435143","editedDate":"1582895927587","id":"755886","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"755886","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9204522/","commentUrl":"/en/comment/topic_755946/"},"strings":{"userRole":"","userId":"9204522","contentDraftJs":"","contentHtml":"<p>Hello,</p><p>yesterday I was trying to buy an in-game package for PLN 69.99. However, the game was broken. The game charged me 5 times ... in addition, I did not receive any confirmation from Google or items in the game. I would ask for a refund. My ID number is um20512565 / 20198990</p><br><p>I will be grateful for help, because I like your game, but it still stutters: /</p><br><p>Sincerely</p>","userRegistered":"1568058814667","userCommentsCount":"1","userName":"Marshal_Dan","createdDate":"1582795294580","editedDate":"0","id":"755946","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/8.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755946","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9206443/","commentUrl":"/en/comment/topic_756416/"},"strings":{"userRole":"","userId":"9206443","contentDraftJs":"","contentHtml":"<p>I purchased two Ancient single packs and never received anything. Says I’m 2/5 for the month and my bank account was charged for both. Can we get this corrected please?  um42152072 | 41298299 Is my id</p>","userRegistered":"1582859061497","userCommentsCount":"1","userName":"bpalmer7718","createdDate":"1582859494793","editedDate":"1582859566963","id":"756416","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"756416","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8479432/","commentUrl":"/en/comment/topic_756966/"},"strings":{"userRole":"","userId":"8479432","contentDraftJs":"","contentHtml":"<p>Bought Mini Mix Pack for $19.99 - did not receive it, bought a second pack for $19.99 - still have not received it. I am expecting Plarium to send both packs to me or not charge my card.</p><p>Tech support is also not loading. Has Plarium been hacked? Should we be concerned about our information?  We need answers to what is going on! </p><p><br></p><p>um15043289 | 14831415</p><p>tomwayne1@gmail.com</p><p><br></p><p>","userRegistered":"1563137816483","userCommentsCount":"6","userName":"RaidR","createdDate":"1582994224937","editedDate":"1582995031530","id":"756966","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1500.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"756966","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9211084/","commentUrl":"/en/comment/topic_757108/"},"strings":{"userRole":"","userId":"9211084","contentDraftJs":"","contentHtml":"<p>Got charged on my account $4.58 no idea why I was charged tried to buy the $4.99 gem pack but was declined then charged $4.58</p>","userRegistered":"1580604102727","userCommentsCount":"2","userName":"Shiva td","createdDate":"1583030728307","editedDate":"0","id":"757108","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757108","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9211100/","commentUrl":"/en/comment/topic_757110/"},"strings":{"userRole":"","userId":"9211100","contentDraftJs":"","contentHtml":"I bought a shard pack for 29.99$ but have not obtained  anything buy mail in game. I have a charge to my account and have tried reloading game a few times","userRegistered":"1583030928377","userCommentsCount":"1","userName":"robertgray00745","createdDate":"1583032504303","editedDate":"1583055241937","id":"757110","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"757110","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8060788/","commentUrl":"/en/comment/topic_757168/"},"strings":{"userRole":"","userId":"8060788","contentDraftJs":"","contentHtml":"<p>I was charged $19.99 twice for the mini mix pack but received nothing</p><p>Player id um2814668 | 2763194</p>","userRegistered":"1558753887980","userCommentsCount":"1","userName":"wibbens79","createdDate":"1583055383403","editedDate":"0","id":"757168","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757168","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9212109/","commentUrl":"/en/comment/topic_757232/"},"strings":{"userRole":"","userId":"9212109","contentDraftJs":"","contentHtml":"<p>Same here bought chinken pack 4 git charged but nothing received id um37898476 | 37231060</p>","userRegistered":"1579129019383","userCommentsCount":"1","userName":"bingowski","createdDate":"1583074080317","editedDate":"0","id":"757232","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/6.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757232","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9212436/","commentUrl":"/en/comment/topic_757276/"},"strings":{"userRole":"","userId":"9212436","contentDraftJs":"","contentHtml":"<p>Bought the Rookie Shard Pack and was charged but did not receive the item</p><p>ID um34941379 | 34334053</p>","userRegistered":"1583083315220","userCommentsCount":"1","userName":"cjwilliamson616","createdDate":"1583083547963","editedDate":"0","id":"757276","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757276","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9212478/","commentUrl":"/en/comment/topic_757281/"},"strings":{"userRole":"","userId":"9212478","contentDraftJs":"","contentHtml":"<p>I'm having the same issue. Got charged for mini mix pack and never recieved a thing. </p><br><p>um41704228 | 40865365</p>","userRegistered":"1582073726390","userCommentsCount":"1","userName":"tim2446","createdDate":"1583084764357","editedDate":"0","id":"757281","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757281","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9212807/","commentUrl":"/en/comment/topic_757325/"},"strings":{"userRole":"","userId":"9212807","contentDraftJs":"","contentHtml":"Where is my money bought 900 gem 21,99  no gems recieved no money back also","userRegistered":"1581218297770","userCommentsCount":"1","userName":"daan430","createdDate":"1583095063657","editedDate":"0","id":"757325","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/soldiers-inc-mobile-warfare/avatars/avatar_104.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757325","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9094266/","commentUrl":"/en/comment/topic_757387/"},"strings":{"userRole":"","userId":"9094266","contentDraftJs":"","contentHtml":"<p>I just purchased the mini mix pack and I was charged but I haven’t received my items </p><p>UM18375320-18099834</p>","userRegistered":"1567046591663","userCommentsCount":"3","userName":"shaun_mcknight","createdDate":"1583111167583","editedDate":"1583111307580","id":"757387","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"757387","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9217230/","commentUrl":"/en/comment/topic_758203/"},"strings":{"userRole":"","userId":"9217230","contentDraftJs":"","contentHtml":"I made 3 purchases and have not received them.","userRegistered":"1574414502933","userCommentsCount":"1","userName":"rye.reynolds","createdDate":"1583293261520","editedDate":"0","id":"758203","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"758203","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_758263/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi</p><p>Your issues is still persist?</p>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1583304350770","editedDate":"0","id":"758263","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"758263","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9222459/","commentUrl":"/en/comment/topic_759522/"},"strings":{"userRole":"","userId":"9222459","contentDraftJs":"","contentHtml":"<p>BP 10 levels pass pack. Already charged bit still haven't </p>","userRegistered":"1580966742057","userCommentsCount":"3","userName":"The Dope Gentleman","createdDate":"1583543286367","editedDate":"0","id":"759522","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759522","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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Bought the bonus void pack, got an error, tried purchasing again, got charged for both attempts but didnt get anything.</p><p>ID: um26935794 | 26477912</p>","userRegistered":"1573300017583","userCommentsCount":"1","userName":"Vidar","createdDate":"1582734577137","editedDate":"0","id":"755247","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/4.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755247","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9046999/","commentUrl":"/en/comment/topic_755302/"},"strings":{"userRole":"","userId":"9046999","contentDraftJs":"","contentHtml":"<p>Same. Tried buying the 1 shard pack, it's failed three times but three charges.</p><br><p>ID um37961415  | 37292850</p>","userRegistered":"1579000948267","userCommentsCount":"1","userName":"Exile DK","createdDate":"1582739018507","editedDate":"0","id":"755302","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755302","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9203997/","commentUrl":"/en/comment/topic_755671/"},"strings":{"userRole":"","userId":"9203997","contentDraftJs":"","contentHtml":"Same here.... i purchased the powerup pack 1 $29.99 was charged but did not recieve anything...my user info ... UM42503468-41641489.   associated email cjdluvstld@gmail.com","userRegistered":"1582165439830","userCommentsCount":"1","userName":"cjdluvstld","createdDate":"1582772107820","editedDate":"0","id":"755671","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/04.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755671","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9204426/","commentUrl":"/en/comment/topic_755886/"},"strings":{"userRole":"","userId":"9204426","contentDraftJs":"","contentHtml":"<p>Hello,</p><br><p>A similar thing happened to me, I bought the 24.99% I got an error so I did it again few seconds after, I got charged twice and I didn't receive it once.</p><p>My player ID is um23591783  | 23192305 Associated with email Al-6bay5@hotmail.com</p><p>I even got 1 email (out of 2) saying my purchase went through google (I did it on my phone).</p><br><p>I would appreciate immediate assistance in this matter.<br><br>Update: 2days after, I received 1 of the two rewards I paid for.</p>","userRegistered":"1572079748357","userCommentsCount":"1","userName":"al-6bay5","createdDate":"1582791435143","editedDate":"1582895927587","id":"755886","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"755886","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9204522/","commentUrl":"/en/comment/topic_755946/"},"strings":{"userRole":"","userId":"9204522","contentDraftJs":"","contentHtml":"<p>Hello,</p><p>yesterday I was trying to buy an in-game package for PLN 69.99. However, the game was broken. The game charged me 5 times ... in addition, I did not receive any confirmation from Google or items in the game. I would ask for a refund. My ID number is um20512565 / 20198990</p><br><p>I will be grateful for help, because I like your game, but it still stutters: /</p><br><p>Sincerely</p>","userRegistered":"1568058814667","userCommentsCount":"1","userName":"Marshal_Dan","createdDate":"1582795294580","editedDate":"0","id":"755946","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/8.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755946","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9206443/","commentUrl":"/en/comment/topic_756416/"},"strings":{"userRole":"","userId":"9206443","contentDraftJs":"","contentHtml":"<p>I purchased two Ancient single packs and never received anything. Says I’m 2/5 for the month and my bank account was charged for both. Can we get this corrected please?  um42152072 | 41298299 Is my id</p>","userRegistered":"1582859061497","userCommentsCount":"1","userName":"bpalmer7718","createdDate":"1582859494793","editedDate":"1582859566963","id":"756416","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"756416","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8479432/","commentUrl":"/en/comment/topic_756966/"},"strings":{"userRole":"","userId":"8479432","contentDraftJs":"","contentHtml":"<p>Bought Mini Mix Pack for $19.99 - did not receive it, bought a second pack for $19.99 - still have not received it. I am expecting Plarium to send both packs to me or not charge my card.</p><p>Tech support is also not loading. Has Plarium been hacked? Should we be concerned about our information?  We need answers to what is going on! </p><p><br></p><p>um15043289 | 14831415</p><p>tomwayne1@gmail.com</p><p><br></p><p>","userRegistered":"1563137816483","userCommentsCount":"6","userName":"RaidR","createdDate":"1582994224937","editedDate":"1582995031530","id":"756966","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1500.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"756966","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9211084/","commentUrl":"/en/comment/topic_757108/"},"strings":{"userRole":"","userId":"9211084","contentDraftJs":"","contentHtml":"<p>Got charged on my account $4.58 no idea why I was charged tried to buy the $4.99 gem pack but was declined then charged $4.58</p>","userRegistered":"1580604102727","userCommentsCount":"2","userName":"Shiva td","createdDate":"1583030728307","editedDate":"0","id":"757108","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757108","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9211100/","commentUrl":"/en/comment/topic_757110/"},"strings":{"userRole":"","userId":"9211100","contentDraftJs":"","contentHtml":"I bought a shard pack for 29.99$ but have not obtained  anything buy mail in game. I have a charge to my account and have tried reloading game a few times","userRegistered":"1583030928377","userCommentsCount":"1","userName":"robertgray00745","createdDate":"1583032504303","editedDate":"1583055241937","id":"757110","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"757110","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8060788/","commentUrl":"/en/comment/topic_757168/"},"strings":{"userRole":"","userId":"8060788","contentDraftJs":"","contentHtml":"<p>I was charged $19.99 twice for the mini mix pack but received nothing</p><p>Player id um2814668 | 2763194</p>","userRegistered":"1558753887980","userCommentsCount":"1","userName":"wibbens79","createdDate":"1583055383403","editedDate":"0","id":"757168","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757168","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9212109/","commentUrl":"/en/comment/topic_757232/"},"strings":{"userRole":"","userId":"9212109","contentDraftJs":"","contentHtml":"<p>Same here bought chinken pack 4 git charged but nothing received id um37898476 | 37231060</p>","userRegistered":"1579129019383","userCommentsCount":"1","userName":"bingowski","createdDate":"1583074080317","editedDate":"0","id":"757232","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/6.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757232","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9212436/","commentUrl":"/en/comment/topic_757276/"},"strings":{"userRole":"","userId":"9212436","contentDraftJs":"","contentHtml":"<p>Bought the Rookie Shard Pack and was charged but did not receive the item</p><p>ID um34941379 | 34334053</p>","userRegistered":"1583083315220","userCommentsCount":"1","userName":"cjwilliamson616","createdDate":"1583083547963","editedDate":"0","id":"757276","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757276","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9212478/","commentUrl":"/en/comment/topic_757281/"},"strings":{"userRole":"","userId":"9212478","contentDraftJs":"","contentHtml":"<p>I'm having the same issue. Got charged for mini mix pack and never recieved a thing. </p><br><p>um41704228 | 40865365</p>","userRegistered":"1582073726390","userCommentsCount":"1","userName":"tim2446","createdDate":"1583084764357","editedDate":"0","id":"757281","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757281","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9212807/","commentUrl":"/en/comment/topic_757325/"},"strings":{"userRole":"","userId":"9212807","contentDraftJs":"","contentHtml":"Where is my money bought 900 gem 21,99  no gems recieved no money back also","userRegistered":"1581218297770","userCommentsCount":"1","userName":"daan430","createdDate":"1583095063657","editedDate":"0","id":"757325","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/soldiers-inc-mobile-warfare/avatars/avatar_104.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757325","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9094266/","commentUrl":"/en/comment/topic_757387/"},"strings":{"userRole":"","userId":"9094266","contentDraftJs":"","contentHtml":"<p>I just purchased the mini mix pack and I was charged but I haven’t received my items </p><p>UM18375320-18099834</p>","userRegistered":"1567046591663","userCommentsCount":"3","userName":"shaun_mcknight","createdDate":"1583111167583","editedDate":"1583111307580","id":"757387","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"757387","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9217230/","commentUrl":"/en/comment/topic_758203/"},"strings":{"userRole":"","userId":"9217230","contentDraftJs":"","contentHtml":"I made 3 purchases and have not received them.","userRegistered":"1574414502933","userCommentsCount":"1","userName":"rye.reynolds","createdDate":"1583293261520","editedDate":"0","id":"758203","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"758203","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_758263/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi</p><p>Your issues is still persist?</p>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1583304350770","editedDate":"0","id":"758263","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"758263","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9222459/","commentUrl":"/en/comment/topic_759522/"},"strings":{"userRole":"","userId":"9222459","contentDraftJs":"","contentHtml":"<p>BP 10 levels pass pack. Already charged bit still haven't </p>","userRegistered":"1580966742057","userCommentsCount":"3","userName":"The Dope Gentleman","createdDate":"1583543286367","editedDate":"0","id":"759522","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759522","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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