I have not received the daily gem pack

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I have not received the daily gem pack

Feb 23, 2020, 07:5302/23/20

01/20/20

I have not received the daily gem pack

I purchase daily gem pack £ 9.99 on 08 Feb.I have not received the daily gem pack. I was bill £9.99 but I never receive the gem! Can someone help me with this problem please!

Comments

네잎클로바

Feb 24, 2020, 17:0202/24/20

Feb 24, 2020, 17:03(edited)

03/09/19

"Thank you for your reply. According to our information all your purchases and items were restored, including the daily gem pack contents. Regretfully, there's nothing further that we can offer you at this time. "

this is the crap reply i got from them after i was charged and didnt receive anything

this company is a joke when it come to customer support

linda.neverlate

Feb 28, 2020, 08:5502/28/20

01/20/20

I am still trying to contact the game customer, I want them to know I will not give up until I receive the pack!

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