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Purchase bug

Purchase bug

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Feb 19, 2020, 04:4702/19/20
11/19/19
1

Purchase bug

I attempted to buy the special silver pack for $10.00.  I was supposed to receive 4,000k silver.  When I tried to purchase the pack, I received an error.  I tried multiple times and got the same error.  I was then charged 4 times for the pack but did not receive any silver.  I also only wanted to buy 1 pack.



Player id


um27044810 | 26584761


I only wanted to purchase 1 pack, not 4 packs.  I didnt receive anything and was charged 4 times.  I would like a refund for 3 of the packs and 4,000k silver for 1 pack that I wanted to purchase.



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372
Comments
3
Comments
Feb 19, 2020, 06:4002/19/20
02/15/19
2725

Hi

Pls raise ticket to our support in payments category.


Feb 19, 2020, 15:1602/19/20
11/19/19
1
In game?  The support in game is down.