Battle Pass problems

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Battle Pass problems

Feb 13, 2020, 21:1402/13/20

12/11/19

Battle Pass problems

I bought the battle pass and was banned for 24 hours due to technical issue. Got back into my account and the battle pass is gone, but I was still charged. Need a refund or the pass needs reactivated.

Comments

lhoroszczak

Feb 13, 2020, 21:2202/13/20

01/04/20

I have the same problem

metalking1990.jf

Feb 13, 2020, 21:2802/13/20

01/21/20

I'm currently in the same boat.

jeanhamptons

Feb 13, 2020, 22:0602/13/20

11/15/19

Same here (headaches all around)

theadamofwhite

Feb 13, 2020, 22:0902/13/20

06/15/19

I am having this same issue.

jaymarmanlapazdoluz

Feb 13, 2020, 22:3802/13/20

05/22/19

Hi, i bought the gold battle pass and after my account was unbanned the purchased was not saved. I have the receipts copy of my purchases. please assist

boogley_oogley

Feb 13, 2020, 23:5702/13/20

05/08/19

samee!! I didnt get banned but lost my battlepass as well even thought i paid for it!

rpz2000

Feb 14, 2020, 03:3302/14/20

11/19/19

Yes exact same, no battle pass, hope it can be fixed ASAP because we only have a certain amount of time to get to level 100

Sezzy

Feb 14, 2020, 06:5302/14/20

02/15/19

2725

rpz2000 said:

Yes exact same, no battle pass, hope it can be fixed ASAP because we only have a certain amount of time to get to level 100

Pls contact with our support with this email : [email protected]

divaiva

Mar 19, 2020, 12:0803/19/20

01/04/20

Battle pass week 6 - Win Artifacts from all basic sets.

How? i can't even move a point! I earn artifacts, but the points don't move.

Any help or guidance will be helpful. I must be wrong somewhere.

betorangel93

Mar 20, 2020, 13:0703/20/20

03/20/20

Bought the gold pass and was charge for it but an error occurred and I didnt get the gold pass

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I didnt get banned but lost my battlepass as well even thought i paid for it!","userRegistered":"1557311951283","userCommentsCount":"1","userName":"boogley_oogley","createdDate":"1581638268160","editedDate":"0","id":"748935","entityId":"187956","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748935","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9172811/","commentUrl":"/en/comment/topic_749045/"},"strings":{"userRole":"","userId":"9172811","contentDraftJs":"","contentHtml":"Yes exact same, no battle pass, hope it can be fixed ASAP because we only have a certain amount of time to get to level 100","userRegistered":"1574201490860","userCommentsCount":"1","userName":"rpz2000","createdDate":"1581651225897","editedDate":"0","id":"749045","entityId":"187956","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749045","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_749151/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>rpz2000 said:</p><br><blockquote>Yes exact same, no battle pass, hope it can be fixed ASAP because we only have a certain amount of time to get to level 100</blockquote><p>Hi</p>Pls contact with our support with this email : raid.support@plarium.com<br>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1581663204150","editedDate":"0","id":"749151","entityId":"187956","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749151","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9107197/","commentUrl":"/en/comment/topic_763561/"},"strings":{"userRole":"","userId":"9107197","contentDraftJs":"","contentHtml":"<p>Battle pass week 6 - Win Artifacts from all basic sets. \r</p>\r<p>How? i can't even move a point! I earn artifacts, but the points don't move.\r</p>\r<p>Any help or guidance will be helpful. I must be wrong somewhere.</p>","userRegistered":"1578153499740","userCommentsCount":"1","userName":"divaiva","createdDate":"1584619685533","editedDate":"0","id":"763561","entityId":"187956","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/2.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"763561","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9250699/","commentUrl":"/en/comment/topic_763961/"},"strings":{"userRole":"","userId":"9250699","contentDraftJs":"","contentHtml":"Bought the gold pass and was charge for it but an error occurred and I didnt get the gold pass","userRegistered":"1584709475197","userCommentsCount":"2","userName":"betorangel93","createdDate":"1584709642380","editedDate":"0","id":"763961","entityId":"187956","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"763961","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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I have the receipts copy of my purchases. please assist","userRegistered":"1558530225697","userCommentsCount":"1","userName":"jaymarmanlapazdoluz","createdDate":"1581633511273","editedDate":"0","id":"748873","entityId":"187956","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748873","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9172602/","commentUrl":"/en/comment/topic_748935/"},"strings":{"userRole":"","userId":"9172602","contentDraftJs":"","contentHtml":"samee!! I didnt get banned but lost my battlepass as well even thought i paid for it!","userRegistered":"1557311951283","userCommentsCount":"1","userName":"boogley_oogley","createdDate":"1581638268160","editedDate":"0","id":"748935","entityId":"187956","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748935","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9172811/","commentUrl":"/en/comment/topic_749045/"},"strings":{"userRole":"","userId":"9172811","contentDraftJs":"","contentHtml":"Yes exact same, no battle pass, hope it can be fixed ASAP because we only have a certain amount of time to get to level 100","userRegistered":"1574201490860","userCommentsCount":"1","userName":"rpz2000","createdDate":"1581651225897","editedDate":"0","id":"749045","entityId":"187956","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749045","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_749151/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>rpz2000 said:</p><br><blockquote>Yes exact same, no battle pass, hope it can be fixed ASAP because we only have a certain amount of time to get to level 100</blockquote><p>Hi</p>Pls contact with our support with this email : raid.support@plarium.com<br>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1581663204150","editedDate":"0","id":"749151","entityId":"187956","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749151","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9107197/","commentUrl":"/en/comment/topic_763561/"},"strings":{"userRole":"","userId":"9107197","contentDraftJs":"","contentHtml":"<p>Battle pass week 6 - Win Artifacts from all basic sets. \r</p>\r<p>How? i can't even move a point! 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I must be wrong somewhere.</p>","userRegistered":"1578153499740","userCommentsCount":"1","userName":"divaiva","createdDate":"1584619685533","editedDate":"0","id":"763561","entityId":"187956","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/2.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"763561","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9250699/","commentUrl":"/en/comment/topic_763961/"},"strings":{"userRole":"","userId":"9250699","contentDraftJs":"","contentHtml":"Bought the gold pass and was charge for it but an error occurred and I didnt get the gold pass","userRegistered":"1584709475197","userCommentsCount":"2","userName":"betorangel93","createdDate":"1584709642380","editedDate":"0","id":"763961","entityId":"187956","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"763961","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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