Purchased Gold Battle Pass - but it didn't activate

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Purchased Gold Battle Pass - but it didn't activate

Deleted

Feb 12, 2020, 16:0602/12/20

49090

Purchased Gold Battle Pass - but it didn't activate

Title says it all - the payment was successful yet I received an error and it did not activate the battle pass for me.

I'm not sure how to file a support ticket.

Comments

Deleted

Feb 12, 2020, 16:1902/12/20

49090

Same

Rhyn00

Feb 12, 2020, 17:1402/12/20

09/16/19

same

Deleted

Feb 12, 2020, 19:3102/12/20

49090

Same, my Player id: um23807860 | 23404129

Vikking

Feb 12, 2020, 19:3602/12/20

Feb 12, 2020, 19:44(edited)

12/25/18

ERROR BATTLE PASS GOLD PLUS!

WTF! Plarium!
I Pay You My Money for Gold Battle Pass Plus - and what? Not activate!
Where are my bonuses? I demand to correct the error and give me compensation!

ID User: um154367 | 153432

Cichy

Feb 12, 2020, 23:0002/12/20

04/23/19

same thing happened to me, purchased the 40$ pass 4 hours ago and I got nothing, I recived e-mail that I was charged

um2111330 | 2068324

ice_phoenix_10

Feb 13, 2020, 05:5302/13/20

08/04/19

I bought the gold pass then got temp banned.... Be happy you can still play. fking bs.

pazzesco84

Feb 13, 2020, 10:1902/13/20

04/21/19

Ditto payed for goldpass and no show of it bank says i payd so hope we all get response back about it

Cichy

Feb 13, 2020, 19:1502/13/20

04/23/19

can we get any replay about this?

schmitzeg

Feb 14, 2020, 03:3402/14/20

05/17/19

um2359839 | 2312387

Same boat and zero in the forums from Plarium. I can't file a support ticket through the app as it won't load (Probably because everyone is inundating them with tickets due to the massive fail).

I'm sure the all important overall app rating is bound to decline over this.

Sezzy

Feb 14, 2020, 06:5602/14/20

02/15/19

2725

CoolioToolio said:

um2359839 | 2312387

Same boat and zero in the forums from Plarium. I can't file a support ticket through the app as it won't load (Probably because everyone is inundating them with tickets due to the massive fail).

I'm sure the all important overall app rating is bound to decline over this.

Use this email : raid.support@plarium.com

bigkodiak73

Feb 15, 2020, 07:2702/15/20

10/09/19

Purchased 2nd gold pack please contact me for a compensation of in game items on my first one that I never received I have screen shots showing I paid for. Other than that issue my account is running fine. We can work this out

pazzesco84

Feb 17, 2020, 23:0202/17/20

04/21/19

Still waiting for gold pass got some other stuff but stil no gold pass pls reply

Deleted

Feb 19, 2020, 03:2302/19/20

49090

Same I’d like to be refunded please um27678905 | 27209299

Deleted

Feb 22, 2020, 10:5302/22/20

49090

Same here. Just the gold pass and it was charged from my network. Plus there's an email confirmation. But until now, I have no gold pass on my account. The plarium support won't load too in the Raid App. Wtf.

Алексей Горыныч

Feb 22, 2020, 11:4202/22/20

12/12/18

И у меня такая же фигня,они собираются исправлять это?

ShadowWarrior35

Apr 20, 2022, 16:1904/20/22

04/12/20

Same thing happened to me just now. Wtf.

t.edison

Apr 24, 2022, 00:0304/24/22

08/07/21

Same thing here

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Plarium!<br>I Pay You My Money for Gold Battle Pass Plus - and what? Not activate! <br>Where are my bonuses? I demand to correct the error and give me compensation!</p><p>ID User: um154367 | 153432<br><br></p>","userRegistered":"1545770842990","userCommentsCount":"3","userName":"Vikking","createdDate":"1581536161940","editedDate":"1581536663207","id":"747818","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"747818","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8295982/","commentUrl":"/en/comment/topic_747994/"},"strings":{"userRole":"","userId":"8295982","contentDraftJs":"","contentHtml":"<p>same thing happened to me, purchased the 40$ pass 4 hours ago and I got nothing, I recived e-mail that I was charged <br></p><p>um2111330 | 2068324</p>","userRegistered":"1556047687507","userCommentsCount":"23","userName":"Cichy","createdDate":"1581548447417","editedDate":"0","id":"747994","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1500.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"747994","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9140147/","commentUrl":"/en/comment/topic_748188/"},"strings":{"userRole":"","userId":"9140147","contentDraftJs":"","contentHtml":"<p>I bought the gold pass then got temp banned.... Be happy you can still play. fking bs.</p><br>","userRegistered":"1564904100560","userCommentsCount":"10","userName":"ice_phoenix_10","createdDate":"1581573220103","editedDate":"0","id":"748188","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748188","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9168895/","commentUrl":"/en/comment/topic_748383/"},"strings":{"userRole":"","userId":"9168895","contentDraftJs":"","contentHtml":"Ditto payed for goldpass and no show of it bank says i payd  so hope we all get response back about it<br>","userRegistered":"1555864053307","userCommentsCount":"2","userName":"pazzesco84","createdDate":"1581589174100","editedDate":"0","id":"748383","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/2120.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748383","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8295982/","commentUrl":"/en/comment/topic_748738/"},"strings":{"userRole":"","userId":"8295982","contentDraftJs":"","contentHtml":"can we get any replay about this?<br>","userRegistered":"1556047687507","userCommentsCount":"23","userName":"Cichy","createdDate":"1581621327267","editedDate":"0","id":"748738","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1500.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748738","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7996129/","commentUrl":"/en/comment/topic_749046/"},"strings":{"userRole":"","userId":"7996129","contentDraftJs":"","contentHtml":"<p>um2359839 | 2312387</p><br><p>Same boat and zero in the forums from Plarium.  I can't file a support ticket through the app as it won't load (Probably because everyone is inundating them with tickets due to the massive fail). </p><br><p>I'm sure the all important overall app rating is bound to decline over this.  </p><br><p><br></p>","userRegistered":"1558073199440","userCommentsCount":"4","userName":"schmitzeg","createdDate":"1581651249393","editedDate":"0","id":"749046","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749046","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_749153/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>CoolioToolio said:</p><br><blockquote><p>um2359839 | 2312387</p><br><p>Same boat and zero in the forums from Plarium.  I can't file a support ticket through the app as it won't load (Probably because everyone is inundating them with tickets due to the massive fail). </p><br><p>I'm sure the all important overall app rating is bound to decline over this.  </p><br><br></blockquote><p>Hi</p>Use this email : raid.support@plarium.com<br>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1581663402110","editedDate":"0","id":"749153","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749153","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8556440/","commentUrl":"/en/comment/topic_749930/"},"strings":{"userRole":"","userId":"8556440","contentDraftJs":"","contentHtml":"Purchased 2nd gold pack please contact me for a compensation of in game items on my first one that I never received I have screen shots showing I paid for. Other than that issue my account is running fine. We can work this out ","userRegistered":"1570602360890","userCommentsCount":"16","userName":"bigkodiak73","createdDate":"1581751672647","editedDate":"0","id":"749930","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749930","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9168895/","commentUrl":"/en/comment/topic_751274/"},"strings":{"userRole":"","userId":"9168895","contentDraftJs":"","contentHtml":"Still waiting for gold pass got some other stuff but stil no gold pass pls reply<br>","userRegistered":"1555864053307","userCommentsCount":"2","userName":"pazzesco84","createdDate":"1581980574533","editedDate":"0","id":"751274","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/2120.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"751274","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/topic_751836/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"<p>Same I’d like to be refunded please um27678905 | 27209299</p>","userRegistered":"","userCommentsCount":"49090","userName":"Deleted","createdDate":"1582082593473","editedDate":"0","id":"751836","entityId":"187667","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"751836","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/topic_753338/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Same here. Just the gold pass and it was charged from my network. Plus there's an email confirmation. But until now, I have no gold pass on my account. The plarium support won't load too in the Raid App. Wtf. ","userRegistered":"","userCommentsCount":"49090","userName":"Deleted","createdDate":"1582368813193","editedDate":"0","id":"753338","entityId":"187667","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"753338","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/5117612/","commentUrl":"/en/comment/topic_753344/"},"strings":{"userRole":"","userId":"5117612","contentDraftJs":"","contentHtml":"<div style=\"direction: ltr;\"><ya-tr-span>И у меня такая же фигня,они собираются исправлять это?</ya-tr-span></div>","userRegistered":"1544609314747","userCommentsCount":"1","userName":"Алексей Горыныч","createdDate":"1582371743837","editedDate":"0","id":"753344","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/43078735.jpeg?v=1544660189"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"753344","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9304021/","commentUrl":"/en/comment/topic_1562800/"},"strings":{"userRole":"","userId":"9304021","contentDraftJs":"{\"blocks\":[{\"key\":\"egh5l\",\"text\":\"Same thing happened to me just now. 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Plarium!<br>I Pay You My Money for Gold Battle Pass Plus - and what? Not activate! <br>Where are my bonuses? I demand to correct the error and give me compensation!</p><p>ID User: um154367 | 153432<br><br></p>","userRegistered":"1545770842990","userCommentsCount":"3","userName":"Vikking","createdDate":"1581536161940","editedDate":"1581536663207","id":"747818","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"747818","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8295982/","commentUrl":"/en/comment/topic_747994/"},"strings":{"userRole":"","userId":"8295982","contentDraftJs":"","contentHtml":"<p>same thing happened to me, purchased the 40$ pass 4 hours ago and I got nothing, I recived e-mail that I was charged <br></p><p>um2111330 | 2068324</p>","userRegistered":"1556047687507","userCommentsCount":"23","userName":"Cichy","createdDate":"1581548447417","editedDate":"0","id":"747994","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1500.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"747994","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9140147/","commentUrl":"/en/comment/topic_748188/"},"strings":{"userRole":"","userId":"9140147","contentDraftJs":"","contentHtml":"<p>I bought the gold pass then got temp banned.... Be happy you can still play. fking bs.</p><br>","userRegistered":"1564904100560","userCommentsCount":"10","userName":"ice_phoenix_10","createdDate":"1581573220103","editedDate":"0","id":"748188","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748188","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9168895/","commentUrl":"/en/comment/topic_748383/"},"strings":{"userRole":"","userId":"9168895","contentDraftJs":"","contentHtml":"Ditto payed for goldpass and no show of it bank says i payd  so hope we all get response back about it<br>","userRegistered":"1555864053307","userCommentsCount":"2","userName":"pazzesco84","createdDate":"1581589174100","editedDate":"0","id":"748383","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/2120.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748383","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8295982/","commentUrl":"/en/comment/topic_748738/"},"strings":{"userRole":"","userId":"8295982","contentDraftJs":"","contentHtml":"can we get any replay about this?<br>","userRegistered":"1556047687507","userCommentsCount":"23","userName":"Cichy","createdDate":"1581621327267","editedDate":"0","id":"748738","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1500.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748738","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7996129/","commentUrl":"/en/comment/topic_749046/"},"strings":{"userRole":"","userId":"7996129","contentDraftJs":"","contentHtml":"<p>um2359839 | 2312387</p><br><p>Same boat and zero in the forums from Plarium.  I can't file a support ticket through the app as it won't load (Probably because everyone is inundating them with tickets due to the massive fail). </p><br><p>I'm sure the all important overall app rating is bound to decline over this.  </p><br><p><br></p>","userRegistered":"1558073199440","userCommentsCount":"4","userName":"schmitzeg","createdDate":"1581651249393","editedDate":"0","id":"749046","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749046","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_749153/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>CoolioToolio said:</p><br><blockquote><p>um2359839 | 2312387</p><br><p>Same boat and zero in the forums from Plarium.  I can't file a support ticket through the app as it won't load (Probably because everyone is inundating them with tickets due to the massive fail). </p><br><p>I'm sure the all important overall app rating is bound to decline over this.  </p><br><br></blockquote><p>Hi</p>Use this email : raid.support@plarium.com<br>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1581663402110","editedDate":"0","id":"749153","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749153","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8556440/","commentUrl":"/en/comment/topic_749930/"},"strings":{"userRole":"","userId":"8556440","contentDraftJs":"","contentHtml":"Purchased 2nd gold pack please contact me for a compensation of in game items on my first one that I never received I have screen shots showing I paid for. Other than that issue my account is running fine. We can work this out ","userRegistered":"1570602360890","userCommentsCount":"16","userName":"bigkodiak73","createdDate":"1581751672647","editedDate":"0","id":"749930","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749930","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9168895/","commentUrl":"/en/comment/topic_751274/"},"strings":{"userRole":"","userId":"9168895","contentDraftJs":"","contentHtml":"Still waiting for gold pass got some other stuff but stil no gold pass pls reply<br>","userRegistered":"1555864053307","userCommentsCount":"2","userName":"pazzesco84","createdDate":"1581980574533","editedDate":"0","id":"751274","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/2120.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"751274","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/topic_751836/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"<p>Same I’d like to be refunded please um27678905 | 27209299</p>","userRegistered":"","userCommentsCount":"49090","userName":"Deleted","createdDate":"1582082593473","editedDate":"0","id":"751836","entityId":"187667","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"751836","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/topic_753338/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Same here. Just the gold pass and it was charged from my network. Plus there's an email confirmation. But until now, I have no gold pass on my account. The plarium support won't load too in the Raid App. Wtf. ","userRegistered":"","userCommentsCount":"49090","userName":"Deleted","createdDate":"1582368813193","editedDate":"0","id":"753338","entityId":"187667","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"753338","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/5117612/","commentUrl":"/en/comment/topic_753344/"},"strings":{"userRole":"","userId":"5117612","contentDraftJs":"","contentHtml":"<div style=\"direction: ltr;\"><ya-tr-span>И у меня такая же фигня,они собираются исправлять это?</ya-tr-span></div>","userRegistered":"1544609314747","userCommentsCount":"1","userName":"Алексей Горыныч","createdDate":"1582371743837","editedDate":"0","id":"753344","entityId":"187667","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/43078735.jpeg?v=1544660189"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"753344","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9304021/","commentUrl":"/en/comment/topic_1562800/"},"strings":{"userRole":"","userId":"9304021","contentDraftJs":"{\"blocks\":[{\"key\":\"egh5l\",\"text\":\"Same thing happened to me just now. 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