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Please help me understand whats going on with my purchases.

Please help me understand whats going on with my purchases.

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Feb 2, 2020, 03:5702/02/20
01/15/20
2

Please help me understand whats going on with my purchases.

I love this game very much and trying my best to support all the wonderful people behind this. I have spent around $300 and the pack I and getting I am missing 1.2K silver, 12 Ancient shards and 1k gems? Not sure why this is an issue I am buying this on impulse to win tournaments and Now I will lose because not receiving the complete amount my packs I buy.


Thank you so much for your consideration on this matter.....it makes me wary to spend more money on this awesome game. Please help thanks. 
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Feb 2, 2020, 13:0002/02/20
02/15/19
2725

Hi


Pease contact with our aupport in game with ticket for checkn.