Bought a Micro Pack, didn't get anything

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Bought a Micro Pack, didn't get anything

Jan 28, 2020, 07:1901/28/20

01/28/20

Bought a Micro Pack, didn't get anything

Hi,

I bought a Micro Pack 8h ago and didn't get anything until now. I checked the inbox and portal, but no shard is to be found. Please either transfer the in game items or refund the 3,49 €. My id is um39746080 | 39016792

Regards,

Daniel

Comments

Sezzy

Jan 28, 2020, 07:5301/28/20

02/15/19

2725

Pls open a ticket in game at payments section.

Thank you

d.schiemann80

Jan 28, 2020, 08:0801/28/20

01/28/20

Hi,

I tried to open a ticket in game. I filled in a subject, I selected payment issue and entered a description. The Send button is still grey and tapping it tells me that that all fields must be filled to continue. What is missing?

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