I purchased 3 packs with error messages, but I didn't recieve any merchandise?

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I purchased 3 packs with error messages, but I didn't recieve any merchandise?

Jan 18, 2020, 13:4801/18/20

01/11/20

I purchased 3 packs with error messages, but I didn't recieve any merchandise?

I've been on the game for a few days now and have made several purchases. So far I have had 3 purchases with an error message during transaction. The payments were charged, but I still have not recieved any of the merchandise?!?! This is truly hindering my game progress and my game experience.

Conqueror Pack

Rank 4 Chicken Pack

Ascension Pack

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