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Billed for Raid Card, but multi-battles missing

Billed for Raid Card, but multi-battles missing

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Jan 16, 2020, 21:3601/16/20
01/03/20
3

Billed for Raid Card, but multi-battles missing

My one week free trial ended and I was billed Jan 15th for the Silver Raid Card (I have receipt), yet I did not receive my multi-battles for yesterday. Beyond the generic “please see FAQ page” response when submitting a ticket, there has been no follow up from support regarding ticket placed yesterday. Please advise when I will receive these missing multi-battles or when I can expect a full refund for services not provided. PlayerID: um36406254 | 35769099

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Jan 17, 2020, 12:2501/17/20
02/15/19
2725

H

if the Raid Pass is activated mid-day, the additional battles will be added only when a new day starts.

Bonuses to XP and Silver are activated instantly.