Encountered an error while purchasing, still charged, no items

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Encountered an error while purchasing, still charged, no items

Jan 16, 2020, 13:2001/16/20

05/05/19

Encountered an error while purchasing, still charged, no items

I purchased a special offer shard pack this morning for 29.99 and received a connecion error when completing the transaction. I was charged the money through my paypal, but haven't received anything from the pack in my inbox.

I'm on android, and i purchase packs regularly, and haven't run into this issue before, but this has got me nervous about buying stuff now. I can provide screenshots/receipts/ID upon request.

Comments

noloses149

Jan 16, 2020, 18:0901/16/20

05/13/19

923

jasonscarpenter86 said:

I purchased a special offer shard pack this morning for 29.99 and received a connecion error when completing the transaction. I was charged the money through my paypal, but haven't received anything from the pack in my inbox.

I'm on android, and i purchase packs regularly, and haven't run into this issue before, but this has got me nervous about buying stuff now. I can provide screenshots/receipts/ID upon request.

Hello it may be delayed. Check your inventory folder, if the items does not show send me a PM with your in game user id and a link to this post.

anfurqan90

Jan 18, 2020, 00:1401/18/20

10/30/19

Mine as well just purchased a daily gem pack, mine was successful but somehow i didn't get the gems, I already send u a PM tho

rayvone72

Jan 18, 2020, 03:3301/18/20

Jan 18, 2020, 03:34(edited)

07/03/19

Just bought a pack got charged and got nothing to show for my money please help me

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