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Missing items from pack

Missing items from pack

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Jan 15, 2020, 00:5201/15/20
2

Missing items from pack

I bought a pack for the void rush event that contained 11 void shards. I have not received them yet, can anyone help me out with this? Support was less than useful as usual when responding to my request.
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Jan 15, 2020, 10:0201/15/20
02/15/19
2725

Hi

Please contact with our support in game .

Thank you
Jan 16, 2020, 00:0701/16/20
2
Yes, I already contacted support. They said I should upgrade to the newest version (I am fully updated). Then they gave me the sage advice that they don’t do individual refunds...I just want my items that I paid out $30 to receive!!! Any and all help is appreciated.
Jan 16, 2020, 00:5501/16/20
05/13/19
923
FuriousFive said:

Yes, I already contacted support. They said I should upgrade to the newest version (I am fully updated). Then they gave me the sage advice that they don’t do individual refunds...I just want my items that I paid out $30 to receive!!! Any and all help is appreciated.
Hello, PM me your in game id and a link to this post.
Jan 16, 2020, 01:3101/16/20
2

noloses149 said:


FuriousFive said:


Yes, I already contacted support. They said I should upgrade to the newest version (I am fully updated). Then they gave me the sage advice that they don’t do individual refunds...I just want my items that I paid out $30 to receive!!! Any and all help is appreciated.
Hello, PM me your in game id and a link to this post.
um24896424 | 24471444
Thanks for the assistance!