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Never got what I paid for

Never got what I paid for

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Jan 11, 2020, 19:4301/11/20
01/20/20
2

Never got what I paid for

I purchased some gems. But the game froze during the transaction. I've gotten a notification from paypal, but I did not receive my gems.
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521
Comments
15
Comments
Jan 11, 2020, 20:5601/11/20
05/13/19
923
DevilishxAngel said:

I purchased some gems. But the game froze during the transaction. I've gotten a notification from paypal, but I did not receive my gems.
Hello, PM me your in game id and a link to this post.
Jan 12, 2020, 09:2701/12/20
01/20/20
2
When I try to send you a message it says that the chat cannot be loaded
Jan 12, 2020, 13:0001/12/20
01/20/20
2
The problem is solved. I just got the gems!
Jan 12, 2020, 15:1201/12/20
01/08/20
1

Yesterday i bought 2 void packs and my bank account said i paid for them but i havent gotten them. I made a ticket ingame but no reply yet so im trying this way. I hope you can fix this asap because im missing the void booster this way


Jan 14, 2020, 01:4601/14/20
7
A couple of hours ago I bought the a package called the sacred daily pack along with the bonus offer pack I was only charged for one of them for 31.76 and I never got it I would be grateful if some one could get this resolved before the package I did not receive leaves the shop. My player id is um36539312 35899167
Jan 14, 2020, 02:0701/14/20
05/13/19
923
Tlmmy said:

A couple of hours ago I bought the a package called the sacred daily pack along with the bonus offer pack I was only charged for one of them for 31.76 and I never got it I would be grateful if some one could get this resolved before the package I did not receive leaves the shop. My player id is um36539312 35899167
Hello, send me a pm with your in game id, i will reply once i hear back from them.
Jan 14, 2020, 02:1701/14/20
7
Please let me know that you got my information as I really want this package or my money refunded. I would really like to see this issue resolved. Thank you for your time.
Jan 14, 2020, 02:2201/14/20
7
My game ID is um36539312/35899167.thanks
Jan 14, 2020, 08:1001/14/20
01/14/20
1
I bought a 4.99 pack of gems to get something else the money was taken out of my account and I never got the gems pretty pissed
Jan 15, 2020, 03:3201/15/20
04/16/19
5
I bought daily gems pack. Money got deducted from my credit card but I didn’t get any gems in my account 
Jan 15, 2020, 16:5001/15/20
3
Hello I paid for the small shard pack with gems and have not received what I paid for.
Jan 15, 2020, 16:5101/15/20
3

My game I'd is 

um26767726 | 26312582

Jan 15, 2020, 16:5301/15/20
3
Sorry I just did not know where to look I'm all set
Jan 15, 2020, 18:0901/15/20
05/13/19
923
Unknown_Ranger said:

Sorry I just did not know where to look I'm all set
Great
Jan 29, 2020, 20:5901/29/20
01/09/20
1
I had the same issue today.  Purchased the 29.99 gem pack and there was an error.  Took money no gems