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Items not received

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Jan 4, 2020, 05:4901/04/20
06/25/19
0

Items not received

Hi Plarium,

We recently bought an ancient shard but nothing came. We restarted the game but still no shard and silver came.  I have sent screenshots to Support via the App. Please help.

Player ID um13436891 | 13249518

Thank you. 


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473
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Comments
Jan 4, 2020, 19:3401/04/20
02/25/19
153

Same here with Special Progress Pack. Payed but no items received. 


um744820 | 732663

Jan 4, 2020, 21:3801/04/20
05/13/19
923
Hello, PM me your in game id and i will respond once i hear back from them.