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Purchase not received

Purchase not received

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Dec 22, 2019, 13:1012/22/19
09/21/19
1

Purchase not received

Seems like this is a common problem. Can someone give me what I bought? Thanks
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509
Comments
10
Comments
Dec 22, 2019, 19:3112/22/19
11/20/19
2
I bought a pack (the 60% off one) to get the 20 blue xp brews. I got everything but the xp brews. 
Dec 22, 2019, 20:2512/22/19
05/13/19
923
cwhubley said:

I bought a pack (the 60% off one) to get the 20 blue xp brews. I got everything but the xp brews. 
Hello, dbl check for the brews. Highly unlikely they left one item out of the pack.
Dec 22, 2019, 21:1312/22/19
11/20/19
2
That’s what I thought too, but I just checked for the 5th time and they are not there. Mailbox only has 54 items in it so it’s not full. The brews are the only reason I bought that pack. 
Dec 22, 2019, 23:3212/22/19
05/13/19
923
cwhubley said:

That’s what I thought too, but I just checked for the 5th time and they are not there. Mailbox only has 54 items in it so it’s not full. The brews are the only reason I bought that pack. 
Hello, PM me your in game id in this format UMXXXXX|XXXXXXX and a link to your original post and i will see what i can find out.
Dec 24, 2019, 17:0012/24/19
Dec 24, 2019, 17:01(edited)
09/21/19
1
Bought again today at 14:13, now it's 17 and still nothing. What's going on? Do I have to go through this process every time I'm making a purchase?
Dec 26, 2019, 00:4012/26/19
12/26/19
3
i have purchased and i don't have ma crystal néant ? can i do ? 
Dec 26, 2019, 00:4512/26/19
12/26/19
3
my  ID is UM34837340 thank you
Dec 26, 2019, 00:5112/26/19
12/26/19
3

hello, it's me. I bought Christmas content and I'm missing my void crystal, thanks for your help

Dec 26, 2019, 05:0512/26/19
12/26/19
2
Ok so I bought the big gem pack and I never received my stuff
Dec 26, 2019, 14:1812/26/19
05/13/19
923
Bucknms son said:

Ok so I bought the big gem pack and I never received my stuff
Hello PM me your in game id and a link to this post and i will see what i can find out.