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Raid pass not working

Raid pass not working

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Nov 19, 2019, 13:5411/19/19
10/11/19
0

Raid pass not working

I received a confirmation email for the renewal charge on my account for a silver raid pass but the raid pass is not active in game. 
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669
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3
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Nov 20, 2019, 07:2111/20/19
02/15/19
2725

Staff said:


I received a confirmation email for the renewal charge on my account for a silver raid pass but the raid pass is not active in game. 

Hi

Pls open a ticket in game at payment category.

Thank you
Nov 22, 2019, 07:5011/22/19
07/30/19
1
Hi, I have the same issue with the golden pass, it’s not working either! I opened a ticket as suggested but no response yet. How do you guys usually take to respond or fix this issue? 
Nov 22, 2019, 11:5611/22/19
02/15/19
2725

jalmannaei said:


Hi, I have the same issue with the golden pass, it’s not working either! I opened a ticket as suggested but no response yet. How do you guys usually take to respond or fix this issue? 

Hi

When you opened a ticket?