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help with purchase

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Oct 12, 2024, 16:5210/12/24
08/10/22
0

help with purchase

I purchased the min pack for 14$ didnt get items. i have the reciept showing i paid for it, but no shards thanks

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Oct 12, 2024, 16:5510/12/24
10/03/24
1

posted this on wrong account. this is the account i purchased mini pack on and didnt recieve 

dthorne04Moderator
Oct 12, 2024, 22:3710/12/24
12/30/20
6703

Hi,

You'll need to contact support with an in game ticket or here if you haven't received your pack contents: https://plarium.com/en/support/