Oct 27, 2019, 08:1210/27/19
Purchase Error But Still Charged
Hi Plarium,
Yesterday I have purchased Gem Pack using phone credit as payment method. The transaction result was error but I was still charged, my phone credit balance has been deducted.
After that when I open shop in game, the currency was changed to USD instead of IDR (my currency is IDR).
I have tried reinstall the game, the currency is back to IDR but I still didn;t get my purchased item (Gem Pack).
Please help.
Thanks in advance.