Missing items

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Get RAID: Shadow Legends

Scan the QR code to get the mobile version of this game

Scan the QR code to get the mobile version of this game

Shane

Feb 8, 2024, 15:3902/08/24

02/03/24

Missing items

Bought, A hero crystal, 5 star chicken, and 8 sets of 20 auto plays. Only received the crystal.

Comments

Shane

Feb 8, 2024, 15:4002/08/24

02/03/24

Raid: Shadow Legends

Shane

Feb 8, 2024, 17:0302/08/24

02/03/24

is this even monitored?

dthorne04Moderator

Feb 8, 2024, 17:1302/08/24

12/30/20

6713

yes, it's monitored by moderators who volunteer their time.

anywho, assuming the items didn't go to your inbox - which they should have - then you'll need to open a support ticket.

Shane

Feb 8, 2024, 17:1502/08/24

02/03/24

I'm not assuming anything. I only received a hero crystal. The other items never came.

dthorne04Moderator

Feb 8, 2024, 17:1902/08/24

Feb 8, 2024, 17:19(edited)

12/30/20

6713

Was it this pack or one that looked like it (in that there's a calendar icon on the bottom)?

If so, it's on a calendar and releases over a two week schedule

Shane

Feb 8, 2024, 17:3302/08/24

02/03/24

Was made today at

Transaction date
February 8, 2024

at 7:25 my time. was only 30 dollars didn't include energy, coins or chest

dthorne04Moderator

Feb 8, 2024, 18:1202/08/24

12/30/20

6713

Shane

Was made today at

Transaction date
February 8, 2024

at 7:25 my time. was only 30 dollars didn't include energy, coins or chest

what pack did you buy?

regardless, if it wasn't a calendar style pack and you think you're missing items then please open a ticket

Shane

Feb 8, 2024, 18:1602/08/24

02/03/24

I know I'm missing items. I loss a little now..... you guy's lost big. All you had to do was make it right

Shane

Feb 8, 2024, 18:1702/08/24

02/03/24

I have done tried the support ticket crap. You guys have that tripped out, too.

dthorne04Moderator

Feb 8, 2024, 18:3002/08/24

12/30/20

6713

Okie dokie. Just a reminder that this forum is not support, so if you haven't opened a ticket in game (by clicking your avatar and navigating down) or here: https://plarium.com/en/support/ (clicking on Raid) then support can't assist you on this matter.

Best of luck.

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