Charged and havent got items

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Charged and havent got items

Oct 11, 2019, 06:1110/11/19

10/11/19

Charged and havent got items

I bought a promo package 15 min ago wih 1 sacred shard, 4 ancient shards, gems and silvers and I havent recived ancient shards. Acount name: Patataj

Comments

Almenaya

Oct 11, 2019, 07:2010/11/19

10/11/19

Have same problem but with a different pack.

I bought the companion pack (mother superior).

w.stel

Oct 11, 2019, 16:5110/11/19

10/11/19

I payed for the ascention pack and didn't recieve it.

dirmawanagua01

Oct 14, 2019, 05:1610/14/19

10/14/19

Hai I already buy Wiilcard Pack and did't receive it

legionbm1.wi

Oct 24, 2019, 17:4110/24/19

10/23/19

I bought a great mixed deal pack and didn't receive it. It was taken out of my bank account

Deleted

Oct 25, 2019, 23:2110/25/19

I bought a pack got charged but didn't receive items

Deleted

Oct 27, 2019, 06:3210/27/19

I bought a sacred daily pack for day one and did not get it. What can I do to get it? Please check...

T3arzz

Oct 29, 2019, 16:2010/29/19

07/23/19

I bought a halloween pack with 2x 3 day xp boost but I didnt get them

Deleted

Oct 30, 2019, 00:4510/30/19

Hi I paid for the rookie pack and haven't got it

Deleted

Nov 1, 2019, 08:3311/01/19

I just bought a bonus shard pack. Funds were taken from my PayPal account but items were not received in game

Sezzy

Nov 1, 2019, 09:2111/01/19

02/15/19

2725

ericgreen7 said:

I just bought a bonus shard pack. Funds were taken from my PayPal account but items were not received in game

Hi In packages its possible some slight delay after a payment. Please be patient for a while if you are not get your items please open ticker in game or send email to [email protected].

Thank you for your patient.

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Please check...</p>","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1572157945190","editedDate":"0","id":"698869","entityId":"163227","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"698869","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8609953/","commentUrl":"/en/comment/topic_700740/"},"strings":{"userRole":"","userId":"8609953","contentDraftJs":"","contentHtml":"I bought a halloween pack with 2x 3 day xp boost but I didnt get them","userRegistered":"1563881851817","userCommentsCount":"1","userName":"T3arzz","createdDate":"1572366005660","editedDate":"0","id":"700740","entityId":"163227","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/6.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"700740","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8857998/","commentUrl":"/en/comment/topic_700940/"},"strings":{"userRole":"","userId":"8857998","contentDraftJs":"","contentHtml":"<p>Hi I paid for the rookie pack and haven't got it</p><br>","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1572396336723","editedDate":"0","id":"700940","entityId":"163227","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"700940","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8472209/","commentUrl":"/en/comment/topic_701894/"},"strings":{"userRole":"","userId":"8472209","contentDraftJs":"","contentHtml":"<p>I just bought a bonus shard pack. 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