Did not receive purchase

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Did not receive purchase

Oct 9, 2019, 02:3910/09/19

08/30/19

Did not receive purchase

Bought a discounted pack Conquerer Pack and did not receive the items even though I got changed. There was a pop-up saying that I had no internet connection when the purchase went through even though I had a solid internet connection.

When pressing the buy button again I get a prompt that I already own the pack even though the indicator says that I've purchased 0/1.

I have a email confirmation from Google that the purchase went through as well as a confirmation from within Google Pay.

Player ID: um19809775 | 19514362

Comments

pratham1517

Apr 26, 2020, 16:5304/26/20

02/02/20

Hello , I had bought a special sacred shard pack just a few minutes back , consisting of 1 sacred shard , 175 gems and 175k silver . I received everything except shard as clicked on my inbox.

I request you to please take a look at my order and send me the missing shard , thank you.

: GPA.3341-7852-5668-76245Order date: 26-Apr-2020

Are the details of my order.

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