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Missing pack goods

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Oct 7, 2019, 03:2310/07/19
2

Missing pack goods

Bought the Ultimate Savings Pack on Oct 5th 11:30pm. Game froze after purchase and haven't received goods though I was billed. I sent in a ticket with screenshot after it happened but have not heard anything back. I've tried posting on the official Discord (twice) but wasn't acknowledged. The Summoning event ends soon and needing those gems so I'm seeing if this will help.>>>>>>>> Resolved. thanks
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Oct 7, 2019, 13:1110/07/19
1
I have the same problem. I bought a pack with goods but I havent got anything.