Not able to subscribe to Silver Raid Pass.

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Not able to subscribe to Silver Raid Pass.

Sep 21, 2019, 13:3109/21/19

09/05/19

Not able to subscribe to Silver Raid Pass.

Hi! I've encountered a problem with buying the raid silver pass. I had the free 7-day trial but I was waiting for my paycheck to renew it so I cancelled it.

Now when I'm trying to renew my subscription all I get is a Google play message "We can't change your subscription" with the option to manage my subscription, but it doesn't show.

It does show up in my G-pay history, but no option to renew it and it doesn't show up in Google Play subscription tab.

Help would be appreciated.

Comments

Deleted

Oct 19, 2019, 11:3510/19/19

I have the same prob. But no idea how to fix it.. I have trying everything to figure it out.

Kiloz

Oct 23, 2019, 14:5510/23/19

09/05/19

sash1900 said:

I have the same prob. But no idea how to fix it.. I have trying everything to figure it out.

Yeah I haven't found a fix for it yet either, I'm guessing it had something to do with that my credit card got removed from my Google account.

f8smine11

Jan 4, 2020, 18:4301/04/20

11/17/19

I'm having the same problem. I contacted Raid support and they told me to contact Google Play. I spent an hour with Google Play and they said the error is not on their end it's on Raid's end. I emailed Raid support the transcript of the Google Play chat. Hopefully this will get fixed. I would really like to renew my subscriptoin

noloses149

Jan 4, 2020, 18:4701/04/20

05/13/19

923

f8smine11 said:

I'm having the same problem. I contacted Raid support and they told me to contact Google Play. I spent an hour with Google Play and they said the error is not on their end it's on Raid's end. I emailed Raid support the transcript of the Google Play chat. Hopefully this will get fixed. I would really like to renew my subscriptoin

Hello, PM me your in game id and a link to this post. I will see what i can find out.

bustarhymesjr182

Feb 17, 2020, 02:1702/17/20

02/06/20

Has this problem been solved yet I am also having this issue

bustarhymesjr182

Feb 17, 2020, 11:5802/17/20

02/06/20

Were you able to fix this problem for them? noloses149 said:

f8smine11 said:

I'm having the same problem. I contacted Raid support and they told me to contact Google Play. I spent an hour with Google Play and they said the error is not on their end it's on Raid's end. I emailed Raid support the transcript of the Google Play chat. Hopefully this will get fixed. I would really like to renew my subscriptoin
Hello, PM me your in game id and a link to this post. I will see what i can find out.

cTB

Feb 20, 2020, 12:2002/20/20

01/06/20

That took payment for it but I did not get it.

And support in game dies not even work

Kiloz

May 28, 2020, 22:2205/28/20

09/05/19

So I recently picked up raid again and the problem still persists.

I've tried everything that Google suggested, deleting cache, reinstalling, factory settings on phone. Nothing works, I've contacted Plarium with email and my Plarium ID, and I've told them the whole issue with screenshots of the problem.

If I get an answer and solution from them, I'll post it here asap, and if anyone else have found a solution please let me know.

Kiloz

Jun 5, 2020, 20:4006/05/20

09/05/19

Hey again! So after some time the support at Plarium helped me out, it was kinda a dance of "it's Googles fault, and Google said no it's on their end".

However when I sent Plarium the error message I got when trying to subscribe. Eventually they fixed it so I could resubscribe. Hope it helps out!

acjcalifornia

Mar 21, 2022, 14:0903/21/22

08/27/21

i just to pay for the silver raid card pass, and it won't let me. No matter how hard i try. Help!

acjcalifornia

Mar 21, 2022, 14:1103/21/22

08/27/21

It has no problem taking payments for shards. However, it will not let me pay for silver raid pass.

Harbby

Mar 22, 2022, 03:0803/22/22

Mar 24, 2022, 00:38(edited)

01/04/20

1698

acjcalifornia

It has no problem taking payments for shards. However, it will not let me pay for silver raid pass.

You can't buy the raid pass on pc for some reason.

Necro closed

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But no idea how to fix it.. I have trying everything to figure it out. ","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1571484935370","editedDate":"0","id":"694625","entityId":"157402","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"694625","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707252/","commentUrl":"/en/comment/topic_696835/"},"strings":{"userRole":"","userId":"8707252","contentDraftJs":"","contentHtml":"<div class=\"user-name\">sash1900 said:</div><br><blockquote>I have the same prob. But no idea how to fix it.. I have trying everything to figure it out. </blockquote>Yeah I haven't found a fix for it yet either, I'm guessing it had something to do with that my credit card got removed from my Google account. ","userRegistered":"1567688038070","userCommentsCount":"3","userName":"Kiloz","createdDate":"1571842547533","editedDate":"0","id":"696835","entityId":"157402","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"696835","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9012286/","commentUrl":"/en/comment/topic_729026/"},"strings":{"userRole":"","userId":"9012286","contentDraftJs":"","contentHtml":"I'm having the same problem. I contacted Raid support and they told me to contact Google Play. I spent an hour with Google Play and they said the error is not on their end it's on Raid's end. I emailed Raid support the transcript of the Google Play chat. Hopefully this will get fixed. I would really like to renew my subscriptoin","userRegistered":"1573969716653","userCommentsCount":"1","userName":"f8smine11","createdDate":"1578163428383","editedDate":"0","id":"729026","entityId":"157402","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"729026","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8496781/","commentUrl":"/en/comment/topic_729030/"},"strings":{"userRole":"","userId":"8496781","contentDraftJs":"","contentHtml":"<div class=\"user-name\">f8smine11 said:</div><br><blockquote>I'm having the same problem. I contacted Raid support and they told me to contact Google Play. I spent an hour with Google Play and they said the error is not on their end it's on Raid's end. I emailed Raid support the transcript of the Google Play chat. Hopefully this will get fixed. I would really like to renew my subscriptoin</blockquote>Hello, PM me your in game id and a link to this post. I will see what i can find out.","userRegistered":"1557734527113","userCommentsCount":"923","userName":"noloses149","createdDate":"1578163626720","editedDate":"0","id":"729030","entityId":"157402","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1480.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"729030","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9180482/","commentUrl":"/en/comment/topic_750759/"},"strings":{"userRole":"","userId":"9180482","contentDraftJs":"","contentHtml":"Has this problem been solved yet I am also having this issue ","userRegistered":"1580951420330","userCommentsCount":"3","userName":"bustarhymesjr182","createdDate":"1581905867477","editedDate":"0","id":"750759","entityId":"157402","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"750759","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9180482/","commentUrl":"/en/comment/topic_751007/"},"strings":{"userRole":"","userId":"9180482","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Were you able to fix this problem for them? noloses149 said:</div><br><blockquote><div class=\"user-name\">f8smine11 said:</div><br><blockquote>I'm having the same problem. I contacted Raid support and they told me to contact Google Play. I spent an hour with Google Play and they said the error is not on their end it's on Raid's end. I emailed Raid support the transcript of the Google Play chat. Hopefully this will get fixed. I would really like to renew my subscriptoin</blockquote>Hello, PM me your in game id and a link to this post. I will see what i can find out.</blockquote><br>","userRegistered":"1580951420330","userCommentsCount":"3","userName":"bustarhymesjr182","createdDate":"1581940711270","editedDate":"0","id":"751007","entityId":"157402","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"751007","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9187693/","commentUrl":"/en/comment/topic_752467/"},"strings":{"userRole":"","userId":"9187693","contentDraftJs":"","contentHtml":"<p>That took payment for it but I did not get it.</p><p>And support in game dies not even work</p><br>","userRegistered":"1578270272640","userCommentsCount":"1","userName":"cTB","createdDate":"1582201215157","editedDate":"0","id":"752467","entityId":"157402","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"752467","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707252/","commentUrl":"/en/comment/topic_786990/"},"strings":{"userRole":"","userId":"8707252","contentDraftJs":"","contentHtml":"<p>So I recently picked up raid again and the problem still persists. </p><p>I've tried everything that Google suggested, deleting cache, reinstalling, factory settings on phone. Nothing works, I've contacted Plarium with email and my Plarium ID, and I've told them the whole issue with screenshots of the problem.</p><br><p>If I get an answer and solution from them, I'll post it here asap, and if anyone else have found a solution please let me know.</p>","userRegistered":"1567688038070","userCommentsCount":"3","userName":"Kiloz","createdDate":"1590704578707","editedDate":"0","id":"786990","entityId":"157402","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"786990","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707252/","commentUrl":"/en/comment/topic_788769/"},"strings":{"userRole":"","userId":"8707252","contentDraftJs":"","contentHtml":"<p>Hey again! So after some time the support at Plarium helped me out, it was kinda a dance of \"it's Googles fault, and Google said no it's on their end\".</p><br>However when I sent Plarium the error message I got when trying to subscribe. Eventually they fixed it so I could resubscribe. Hope it helps out!","userRegistered":"1567688038070","userCommentsCount":"3","userName":"Kiloz","createdDate":"1591389613973","editedDate":"0","id":"788769","entityId":"157402","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"788769","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/10801305/","commentUrl":"/en/comment/topic_1557425/"},"strings":{"userRole":"","userId":"10801305","contentDraftJs":"{\"blocks\":[{\"key\":\"2quf\",\"text\":\"i just to pay  for  the  silver  raid  card  pass,  and  it  won't  let  me.  No  matter  how  hard  i  try.  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I had the free 7-day trial but I was waiting for my paycheck to renew it so I cancelled it.</p><br><p>Now when I'm trying to renew my subscription all I get is a Google play message \"We can't change your subscription\" with the option to manage my subscription, but it doesn't show.</p><br><p>It does show up in my G-pay history, but no option to renew it and it doesn't show up in Google Play subscription tab.</p><br>Help would be appreciated.","createdDate":"1569072660000","folderId":"679","id":"157402","authorId":"8707252","authorRegistered":"1567688038070","authorName":"Kiloz","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/13.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1194","commentsCount":"12","likesCount":"0","authorCommentsCount":"3","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/679_payment-issues/157402_not-able-to-subscribe-to-silver-raid-pass-/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/8487193/","commentUrl":"/en/comment/topic_694625/"},"strings":{"userRole":"","userId":"8487193","contentDraftJs":"","contentHtml":"I have the same prob. But no idea how to fix it.. I have trying everything to figure it out. ","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1571484935370","editedDate":"0","id":"694625","entityId":"157402","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"694625","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707252/","commentUrl":"/en/comment/topic_696835/"},"strings":{"userRole":"","userId":"8707252","contentDraftJs":"","contentHtml":"<div class=\"user-name\">sash1900 said:</div><br><blockquote>I have the same prob. But no idea how to fix it.. I have trying everything to figure it out. </blockquote>Yeah I haven't found a fix for it yet either, I'm guessing it had something to do with that my credit card got removed from my Google account. ","userRegistered":"1567688038070","userCommentsCount":"3","userName":"Kiloz","createdDate":"1571842547533","editedDate":"0","id":"696835","entityId":"157402","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"696835","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9012286/","commentUrl":"/en/comment/topic_729026/"},"strings":{"userRole":"","userId":"9012286","contentDraftJs":"","contentHtml":"I'm having the same problem. I contacted Raid support and they told me to contact Google Play. I spent an hour with Google Play and they said the error is not on their end it's on Raid's end. I emailed Raid support the transcript of the Google Play chat. Hopefully this will get fixed. I would really like to renew my subscriptoin","userRegistered":"1573969716653","userCommentsCount":"1","userName":"f8smine11","createdDate":"1578163428383","editedDate":"0","id":"729026","entityId":"157402","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"729026","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8496781/","commentUrl":"/en/comment/topic_729030/"},"strings":{"userRole":"","userId":"8496781","contentDraftJs":"","contentHtml":"<div class=\"user-name\">f8smine11 said:</div><br><blockquote>I'm having the same problem. I contacted Raid support and they told me to contact Google Play. I spent an hour with Google Play and they said the error is not on their end it's on Raid's end. I emailed Raid support the transcript of the Google Play chat. Hopefully this will get fixed. I would really like to renew my subscriptoin</blockquote>Hello, PM me your in game id and a link to this post. I will see what i can find out.","userRegistered":"1557734527113","userCommentsCount":"923","userName":"noloses149","createdDate":"1578163626720","editedDate":"0","id":"729030","entityId":"157402","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1480.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"729030","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9180482/","commentUrl":"/en/comment/topic_750759/"},"strings":{"userRole":"","userId":"9180482","contentDraftJs":"","contentHtml":"Has this problem been solved yet I am also having this issue ","userRegistered":"1580951420330","userCommentsCount":"3","userName":"bustarhymesjr182","createdDate":"1581905867477","editedDate":"0","id":"750759","entityId":"157402","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"750759","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9180482/","commentUrl":"/en/comment/topic_751007/"},"strings":{"userRole":"","userId":"9180482","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Were you able to fix this problem for them? noloses149 said:</div><br><blockquote><div class=\"user-name\">f8smine11 said:</div><br><blockquote>I'm having the same problem. I contacted Raid support and they told me to contact Google Play. I spent an hour with Google Play and they said the error is not on their end it's on Raid's end. I emailed Raid support the transcript of the Google Play chat. Hopefully this will get fixed. I would really like to renew my subscriptoin</blockquote>Hello, PM me your in game id and a link to this post. I will see what i can find out.</blockquote><br>","userRegistered":"1580951420330","userCommentsCount":"3","userName":"bustarhymesjr182","createdDate":"1581940711270","editedDate":"0","id":"751007","entityId":"157402","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"751007","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9187693/","commentUrl":"/en/comment/topic_752467/"},"strings":{"userRole":"","userId":"9187693","contentDraftJs":"","contentHtml":"<p>That took payment for it but I did not get it.</p><p>And support in game dies not even work</p><br>","userRegistered":"1578270272640","userCommentsCount":"1","userName":"cTB","createdDate":"1582201215157","editedDate":"0","id":"752467","entityId":"157402","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"752467","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707252/","commentUrl":"/en/comment/topic_786990/"},"strings":{"userRole":"","userId":"8707252","contentDraftJs":"","contentHtml":"<p>So I recently picked up raid again and the problem still persists. </p><p>I've tried everything that Google suggested, deleting cache, reinstalling, factory settings on phone. Nothing works, I've contacted Plarium with email and my Plarium ID, and I've told them the whole issue with screenshots of the problem.</p><br><p>If I get an answer and solution from them, I'll post it here asap, and if anyone else have found a solution please let me know.</p>","userRegistered":"1567688038070","userCommentsCount":"3","userName":"Kiloz","createdDate":"1590704578707","editedDate":"0","id":"786990","entityId":"157402","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"786990","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707252/","commentUrl":"/en/comment/topic_788769/"},"strings":{"userRole":"","userId":"8707252","contentDraftJs":"","contentHtml":"<p>Hey again! So after some time the support at Plarium helped me out, it was kinda a dance of \"it's Googles fault, and Google said no it's on their end\".</p><br>However when I sent Plarium the error message I got when trying to subscribe. Eventually they fixed it so I could resubscribe. 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