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money taken out of account, never received pack

money taken out of account, never received pack

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Aug 23, 2019, 22:3508/23/19
06/24/19
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money taken out of account, never received pack

i tried to buy a small ancient pack for 9.99 and it told me the transaction was denied 3 times, took the money out anyway, then never gave me the shards, the gems, or the silver. i’ve tried logging out and back in, and restarting the app. i’m seriously gonna either need my money back or the pack i purchased 

Edit: ignore this i can’t read, plarium didn’t screw me 
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