did not receive purchased item and was charged

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did not receive purchased item and was charged

Aug 9, 2019, 04:5508/09/19

05/06/19

did not receive purchased item and was charged

i bought a level 50 pack which is valued at 100.. my credit card was charged but i did not receive the item... i made a ticket with support and their solution to the issue is my connection problem.... that's great how you can identify the problem... but where's my compensation? should i request a refund??

Comments

fabio.gallo

Aug 9, 2019, 09:0708/09/19

08/07/19

I also had the same, I made a refund and then I got banned for a week. So do not refund your money and deal with the fact you lost it..

fredmatters

Aug 10, 2019, 00:0608/10/19

08/08/19

I purchased a package daily one and i did not receive it

fredmatters

Aug 10, 2019, 00:0908/10/19

08/08/19

Where do I go to get a refund or do something about this because they basically stole money from me I spent over 50 dollars on this game

fredmatters

Aug 10, 2019, 00:1308/10/19

08/08/19

I would think it acceptable to get at least some legandairy stuff at least just for the difficulty

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