Jan 18, 2023, 15:5601/18/23
Did you buy them via Plarium Play, where it denotes the extra points in packs?
If so and you didn't receive them: open a support ticket in game or here: https://mobile-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360000007492&_gl=1*1vlldkv*_gcl_aw*R0NMLjE2Njk3Mzc4MjUuQ2owS0NRaUEtSmFjQmhDMEFSSXNBSXh5YnlQX01BT1VQSnVjUjFJQVJDaGJoZk8tTUs2R19PaVlwenZKM202NUdCMDRHWEx3Q0xZZGI1c2FBcHV0RUFMd193Y0I.*_ga*b2lkMTM0MjMwNjAyMC4xNjYzODg2ODgy*_ga_5FNDF9DMY8*MTY3NDA2MjQ2Ni4xMDc0LjEuMTY3NDA2MjQ3Mi41NC4wLjA.