Fraudulent charge on my account!

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Fraudulent charge on my account!

Jun 21, 2019, 01:1606/21/19

06/01/19

Fraudulent charge on my account!

I only been playing this game for a few weeks. I was so in love with the game. But to see a charge on my account that I never made is very upsetting. And to add to the dismay this account I only use for on line purchases so I don't leave money in this account the bank has now charged me overdraft charges. It so upsetting. I would have made some purchases in the future as I have with other game but now i have had to cancel all my cards and change all my information.

So upset!!!

Comments

Deleted

Jun 28, 2019, 11:5706/28/19

Hi! Can you send me a msg with the ss of the purchase made and your player ID so I can forward it to the Support Team.

Thank you

cordero808 said:

I only been playing this game for a few weeks. I was so in love with the game. But to see a charge on my account that I never made is very upsetting. And to add to the dismay this account I only use for on line purchases so I don't leave money in this account the bank has now charged me overdraft charges. It so upsetting. I would have made some purchases in the future as I have with other game but now i have had to cancel all my cards and change all my information.

So upset!!!

ericvaliquette1

Nov 22, 2019, 03:1811/22/19

09/28/19

Hello I’ve had the same issue just now was wondering if you were able to solve this problem

Sezzy

Nov 22, 2019, 11:2511/22/19

02/15/19

2725

ericvaliquette1 said:

Hello I’ve had the same issue just now was wondering if you were able to solve this problem

Please contact with our support in game via payment category.

open_e_mail_for_chris

Nov 27, 2019, 21:0011/27/19

03/31/19

I’ve also had a charge put through without any permission or items even received. I contacted support with a screenshot of the charge, and all you did was send an automated general response via the in game support. I’ve since asked for proper communication or else I’ll have to have my bank open a fraud investigation and return the charge, but have not heard anything back and that was days ago.

Evasive79

Jul 9, 2020, 05:1107/09/20

Jul 9, 2020, 05:13(edited)

06/30/20

I have also had a fraudulent charge taken out of my bank account for 13.99. I've since removed my card info from this game. And cant believe they'd reach right in and just take. I've also only been playing less then 2 weeks and this is what I'm experiencing.... unbelievable theft hidden behind lies.

berika2609

Jul 28, 2020, 05:1507/28/20

11/05/19

I have also had a fraudulent charge taken out of my credit card for 69.99 2 times i have removed my credit card info from this game and dont know how plarium can use it with out my permision

todd.combs.brazil

Nov 18, 2020, 12:0911/18/20

11/26/19

Evidently it is part of the company model.

There were 7 fraudulent charges from Plarium Europe S.A.R. all at once from your company. 6 at 99.99 and one for 4.99. All have been disputed at bank. I have not logged in in weeks before today so please address this issue immediately. USAA bank fraud team has halted payment and is investigating.

James Black

Jan 4, 2021, 21:4801/04/21

05/03/20

Hey there,

I had 7 fraudulent charges of $99.99 all within a munite. I was able to stop the continued charges by calling my bank and canceling my card. I have not played this game in like a year. How do I get a refund? I am very upset by this because I'm a broke college student working on my masters degree that can't afford being robbed $700 from a random game I haven't played in forever. Please get back to me so we can get this resolved ASAP. I need this money bakc to help pay for my classes and books for this upcoming semester.

Tjonbrown

Jan 5, 2021, 06:5001/05/21

07/21/20

This happened to me too. For me 14 charges ranging from 50 to 100 dollars totaling over 1000 dollars. Happened yesterday as well. Very concerning. I have sent a message to support. I imagine they have many tickets however I have yet to recieve a response.

darkwraith83

Jan 7, 2021, 13:4701/07/21

01/17/20

Just happened to me last night. 13 $99.99 purchases over the span of a few seconds. Submitted a ticket, but no response so far. Bit of a shock to see why my card is declined when trying to get gas before work. Would like some kind of response soon...

i see yoda

Feb 6, 2021, 21:4902/06/21

06/25/14

10 charges adding up to 139.99 my bank flagged and cnacelled my card

adm_org

Feb 9, 2021, 13:2902/09/21

04/16/20

Сегодня было два списание по 99,99$. И Было бы больше если бы не блок моей карты. Запрос в службу пожжержки был отправлен. Прошу вернуть средства.

mmarroney

Feb 25, 2021, 18:2402/25/21

05/21/20

Was spending a ton... didnt notice the same thing. Sad cause i like the game. My first account was banned today for refund issues or something... probably when i reported the charges. Hoping the second account dosnt follow suit... 200 champsdown the drain... 200 more...?

mmarroney

Feb 25, 2021, 18:2602/25/21

05/21/20

They put the charges on my account. I didnt notice the stuff at first... i had so much. But i reported the charges i didnt make... but it looks lik they went to my game.

adultratedhydralisk

May 28, 2021, 13:5705/28/21

12/01/19

Ditto here,

Checked my account to see 7 charges totalling 908 AUD, not logged in for months then it claims my account was banned due to refund abuse. Good thing Australian banks have no questions asked Chargebacks.

Rider

Aug 17, 2022, 21:4808/17/22

07/23/22

Many charges from them even after removing my card from plarium play! also there are 3-5 websites charging me after using this service all reported as fraud as of today

TMizer

Oct 4, 2022, 12:4910/04/22

04/15/22

I went to bed and had 2400 Spider tournament points, I had the game running
w/the auto feature (had like 45 turns).

This morning the tournament has concluded, and it lists me as having 1100
points! This is 1400 LESS than when I went to sleep and not considering the 45 Auto Turns that were not counted.

I can only surmise that the “server update” screwed something up. I am a victim of theft by Plarium, because money was spent saving up those auto-plays and more importantly TIME was
wasted.

I wonder if I went on the forums, are other suffering this Rip Off?

I need to be refunded my last 5 purchases, and sent an appology note. This should not happen.

dthorne04Moderator

Oct 4, 2022, 18:0110/04/22

12/30/20

6231

TMizer

I went to bed and had 2400 Spider tournament points, I had the game running
w/the auto feature (had like 45 turns).

This morning the tournament has concluded, and it lists me as having 1100
points! This is 1400 LESS than when I went to sleep and not considering the 45 Auto Turns that were not counted.

I can only surmise that the “server update” screwed something up. I am a victim of theft by Plarium, because money was spent saving up those auto-plays and more importantly TIME was
wasted.

I wonder if I went on the forums, are other suffering this Rip Off?

I need to be refunded my last 5 purchases, and sent an appology note. This should not happen.

Hi,

I'm sorry for your troubles, but please do not bump old posts about fraudulent charges, which has nothing to do with this.

The topic is locked. You cannot post comments.

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It so upsetting.  I would have made some purchases in the future as I have with other game but now i have had to cancel all my cards and change all my information. </p><br>So upset!!!","createdDate":"1561079760000","folderId":"679","id":"134413","authorId":"8396311","authorRegistered":"1559364426637","authorName":"cordero808","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/7.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1532","commentsCount":"18","likesCount":"0","authorCommentsCount":"0","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/679_payment-issues/134413_fraudulent-charge-on-my-account-/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/8093564/","commentUrl":"/en/comment/topic_627934/"},"strings":{"userRole":"","userId":"8093564","contentDraftJs":"","contentHtml":"<p>Hi! Can you send me a msg with the ss of the purchase made and your player ID so I can forward it to the Support Team. </p><br><p>Thank you</p><p><br><p>cordero808 said:</p><br><blockquote><p>I only been playing this game for a few weeks. I was so in love with the game. But to see a charge on my account that I never made is very upsetting. And to add to the dismay this account I only use for on line purchases so I don't leave money in this account the bank has now charged me overdraft charges. It so upsetting.  I would have made some purchases in the future as I have with other game but now i have had to cancel all my cards and change all my information. </p><br>So upset!!!</blockquote><br></p><br>","userRegistered":"","userCommentsCount":"14","userName":"Deleted","createdDate":"1561723036203","editedDate":"0","id":"627934","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"627934","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8787285/","commentUrl":"/en/comment/topic_710143/"},"strings":{"userRole":"","userId":"8787285","contentDraftJs":"","contentHtml":"Hello I’ve had the same issue just now was wondering if you were able to solve this problem ","userRegistered":"1569629142690","userCommentsCount":"1","userName":"ericvaliquette1","createdDate":"1574392722517","editedDate":"0","id":"710143","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"710143","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_710252/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>ericvaliquette1 said:</p><br><blockquote>Hello I’ve had the same issue just now was wondering if you were able to solve this problem </blockquote><p>Hi</p>Please contact with our support in game via payment category. ","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1574421906457","editedDate":"0","id":"710252","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"710252","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8133246/","commentUrl":"/en/comment/topic_712490/"},"strings":{"userRole":"","userId":"8133246","contentDraftJs":"","contentHtml":"I’ve also had a charge put through without any permission or items even received. I contacted support with a screenshot of the charge, and all you did was send an automated general response via the in game support. I’ve since asked for proper communication or else I’ll have to have my bank open a fraud investigation and return the charge, but have not heard anything back and that was days ago. ","userRegistered":"1554059944253","userCommentsCount":"2","userName":"open_e_mail_for_chris","createdDate":"1574888415313","editedDate":"0","id":"712490","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/9.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"712490","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9545481/","commentUrl":"/en/comment/topic_796346/"},"strings":{"userRole":"","userId":"9545481","contentDraftJs":"","contentHtml":"I have also had a fraudulent charge taken out of my bank account for 13.99. I've since removed my card info from this game.  And cant believe they'd reach right in and just take.  I've also only been playing less then 2 weeks and this is what I'm experiencing.... unbelievable theft hidden behind lies. ","userRegistered":"1593487917133","userCommentsCount":"1","userName":"Evasive79","createdDate":"1594271468007","editedDate":"1594271606990","id":"796346","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"796346","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9576915/","commentUrl":"/en/comment/topic_800098/"},"strings":{"userRole":"","userId":"9576915","contentDraftJs":"","contentHtml":"I have also had a fraudulent charge taken out of my credit card for 69.99 2 times i have removed my credit card info from this game and dont know how plarium can use it with out my permision","userRegistered":"1572930729070","userCommentsCount":"1","userName":"berika2609","createdDate":"1595913359510","editedDate":"0","id":"800098","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/2.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"800098","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8957240/","commentUrl":"/en/comment/topic_825653/"},"strings":{"userRole":"","userId":"8957240","contentDraftJs":"{\"blocks\":[{\"key\":\"5j1fs\",\"text\":\"Evidently it is part of the company model. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"10jj0\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"6ee1n\",\"text\":\"There were 7 fraudulent charges from Plarium Europe S.A.R. all at once from your company. 6 at 99.99 and one for 4.99. All have been disputed at bank. I have not logged in in weeks before today so please address this issue immediately. USAA bank fraud team has halted payment and is investigating.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1574807874537","userCommentsCount":"1","userName":"todd.combs.brazil","createdDate":"1605701383473","editedDate":"0","id":"825653","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"825653","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9758581/","commentUrl":"/en/comment/topic_833611/"},"strings":{"userRole":"","userId":"9758581","contentDraftJs":"{\"blocks\":[{\"key\":\"1ja2h\",\"text\":\"Hey there,\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"dqd7b\",\"text\":\"I had 7 fraudulent charges of $99.99 all within a munite. I was able to stop the continued charges by calling my bank and canceling my card. I have not played this game in like a year. How do I get a refund? I am very upset by this because I'm a broke college student working on my masters degree that can't afford being robbed $700 from a random game I haven't played in forever. Please get back to me so we can get this resolved ASAP. I need this money bakc to help pay for my classes and books for this upcoming semester.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1588473946680","userCommentsCount":"2","userName":"James Black","createdDate":"1609796932070","editedDate":"0","id":"833611","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.12/10158522092607533/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"833611","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9758354/","commentUrl":"/en/comment/topic_833642/"},"strings":{"userRole":"","userId":"9758354","contentDraftJs":"{\"blocks\":[{\"key\":\"3g3gv\",\"text\":\"This happened to me too. For me 14 charges ranging from 50 to 100 dollars totaling over 1000 dollars. Happened yesterday as well. Very concerning. I have sent a message to support. I imagine they have many tickets however I have yet to recieve a response. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1595316660503","userCommentsCount":"1","userName":"Tjonbrown","createdDate":"1609829426910","editedDate":"0","id":"833642","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"833642","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9760169/","commentUrl":"/en/comment/topic_833978/"},"strings":{"userRole":"","userId":"9760169","contentDraftJs":"{\"blocks\":[{\"key\":\"8dsoe\",\"text\":\"Just happened to me last night.  13 $99.99 purchases over the span of a few seconds.  Submitted a ticket, but no response so far.  Bit of a shock to see why my card is declined when trying to get gas before work.  Would like some kind of response soon...\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1579240610823","userCommentsCount":"1","userName":"darkwraith83","createdDate":"1610027237897","editedDate":"0","id":"833978","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/06.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"833978","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/4943859/","commentUrl":"/en/comment/topic_838633/"},"strings":{"userRole":"","userId":"4943859","contentDraftJs":"{\"blocks\":[{\"key\":\"alu87\",\"text\":\"10 charges  adding  up to 139.99  my bank flagged  and cnacelled my card \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1403703148960","userCommentsCount":"1","userName":"i see yoda","createdDate":"1612648153227","editedDate":"0","id":"838633","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/4055310.jpeg.jpeg?v=1574901027"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"838633","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9597769/","commentUrl":"/en/comment/topic_839038/"},"strings":{"userRole":"","userId":"9597769","contentDraftJs":"{\"blocks\":[{\"key\":\"dkhj7\",\"text\":\"Сегодня было два списание по 99,99$. И Было бы больше если бы не блок моей карты. Запрос в службу пожжержки был отправлен. Прошу вернуть средства.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1587018105040","userCommentsCount":"1","userName":"adm_org","createdDate":"1612877352387","editedDate":"0","id":"839038","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"839038","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9794613/","commentUrl":"/en/comment/topic_841485/"},"strings":{"userRole":"","userId":"9794613","contentDraftJs":"{\"blocks\":[{\"key\":\"e85rj\",\"text\":\"Was  spending a  ton...  didnt notice the  same thing. Sad  cause  i  like the  game. My first account was banned today for refund issues  or something... probably when i  reported the charges.  Hoping the  second account dosnt follow  suit...  200 champsdown the  drain... 200  more...?\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1590057059230","userCommentsCount":"2","userName":"mmarroney","createdDate":"1614277499057","editedDate":"0","id":"841485","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"841485","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9794613/","commentUrl":"/en/comment/topic_841486/"},"strings":{"userRole":"","userId":"9794613","contentDraftJs":"{\"blocks\":[{\"key\":\"1djeb\",\"text\":\"They  put  the  charges  on  my  account. I  didnt  notice the  stuff  at  first...  i  had so  much. But i  reported the  charges  i  didnt  make...  but it  looks  lik  they  went  to  my  game.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1590057059230","userCommentsCount":"2","userName":"mmarroney","createdDate":"1614277601403","editedDate":"0","id":"841486","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"841486","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9055728/","commentUrl":"/en/comment/topic_1482091/"},"strings":{"userRole":"","userId":"9055728","contentDraftJs":"{\"blocks\":[{\"key\":\"dat9k\",\"text\":\"Ditto here,\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"3u5c9\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"fig65\",\"text\":\"Checked my account to see 7 charges totalling 908 AUD, not logged in for months then it claims my account was banned due to refund abuse. Good thing Australian banks have no questions asked Chargebacks.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1575201782763","userCommentsCount":"1","userName":"adultratedhydralisk","createdDate":"1622210268930","editedDate":"0","id":"1482091","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1482091","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/10936639/","commentUrl":"/en/comment/topic_1580078/"},"strings":{"userRole":"","userId":"10936639","contentDraftJs":"{\"blocks\":[{\"key\":\"1vgnc\",\"text\":\"Many charges from them even after removing my card from plarium play! also there are 3-5 websites charging me after using this service all reported as fraud as of today\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1658543584253","userCommentsCount":"1","userName":"Rider","createdDate":"1660772909173","editedDate":"0","id":"1580078","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/9.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1580078","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/11608383/","commentUrl":"/en/comment/topic_1617334/"},"strings":{"userRole":"","userId":"11608383","contentDraftJs":"{\"blocks\":[{\"key\":\"5mo8l\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{\"text-align\":\"start\"}},{\"key\":\"cervi\",\"text\":\"I went to bed and had 2400 Spider tournament points, I had the game running\\nw/the auto feature (had like 45 turns). \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":115,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":115,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":115,\"style\":\"fontsize-16\"},{\"offset\":0,\"length\":115,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"left\"}},{\"key\":\"8ic7e\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{\"text-align\":\"start\"}},{\"key\":\"2upsc\",\"text\":\"This morning the tournament has concluded, and it lists me as having 1100\\npoints! 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You cannot post comments.","title":"Fraudulent charge on my account!","authorRole":"","contentDraftJs":"","contentHtml":"<p>I only been playing this game for a few weeks. I was so in love with the game. But to see a charge on my account that I never made is very upsetting. And to add to the dismay this account I only use for on line purchases so I don't leave money in this account the bank has now charged me overdraft charges. It so upsetting.  I would have made some purchases in the future as I have with other game but now i have had to cancel all my cards and change all my information. </p><br>So upset!!!","createdDate":"1561079760000","folderId":"679","id":"134413","authorId":"8396311","authorRegistered":"1559364426637","authorName":"cordero808","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/7.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1532","commentsCount":"18","likesCount":"0","authorCommentsCount":"0","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/679_payment-issues/134413_fraudulent-charge-on-my-account-/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/8093564/","commentUrl":"/en/comment/topic_627934/"},"strings":{"userRole":"","userId":"8093564","contentDraftJs":"","contentHtml":"<p>Hi! Can you send me a msg with the ss of the purchase made and your player ID so I can forward it to the Support Team. </p><br><p>Thank you</p><p><br><p>cordero808 said:</p><br><blockquote><p>I only been playing this game for a few weeks. I was so in love with the game. But to see a charge on my account that I never made is very upsetting. And to add to the dismay this account I only use for on line purchases so I don't leave money in this account the bank has now charged me overdraft charges. It so upsetting.  I would have made some purchases in the future as I have with other game but now i have had to cancel all my cards and change all my information. </p><br>So upset!!!</blockquote><br></p><br>","userRegistered":"","userCommentsCount":"14","userName":"Deleted","createdDate":"1561723036203","editedDate":"0","id":"627934","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"627934","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8787285/","commentUrl":"/en/comment/topic_710143/"},"strings":{"userRole":"","userId":"8787285","contentDraftJs":"","contentHtml":"Hello I’ve had the same issue just now was wondering if you were able to solve this problem ","userRegistered":"1569629142690","userCommentsCount":"1","userName":"ericvaliquette1","createdDate":"1574392722517","editedDate":"0","id":"710143","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"710143","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_710252/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>ericvaliquette1 said:</p><br><blockquote>Hello I’ve had the same issue just now was wondering if you were able to solve this problem </blockquote><p>Hi</p>Please contact with our support in game via payment category. ","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1574421906457","editedDate":"0","id":"710252","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"710252","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8133246/","commentUrl":"/en/comment/topic_712490/"},"strings":{"userRole":"","userId":"8133246","contentDraftJs":"","contentHtml":"I’ve also had a charge put through without any permission or items even received. I contacted support with a screenshot of the charge, and all you did was send an automated general response via the in game support. I’ve since asked for proper communication or else I’ll have to have my bank open a fraud investigation and return the charge, but have not heard anything back and that was days ago. ","userRegistered":"1554059944253","userCommentsCount":"2","userName":"open_e_mail_for_chris","createdDate":"1574888415313","editedDate":"0","id":"712490","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/9.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"712490","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9545481/","commentUrl":"/en/comment/topic_796346/"},"strings":{"userRole":"","userId":"9545481","contentDraftJs":"","contentHtml":"I have also had a fraudulent charge taken out of my bank account for 13.99. I've since removed my card info from this game.  And cant believe they'd reach right in and just take.  I've also only been playing less then 2 weeks and this is what I'm experiencing.... unbelievable theft hidden behind lies. ","userRegistered":"1593487917133","userCommentsCount":"1","userName":"Evasive79","createdDate":"1594271468007","editedDate":"1594271606990","id":"796346","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"796346","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9576915/","commentUrl":"/en/comment/topic_800098/"},"strings":{"userRole":"","userId":"9576915","contentDraftJs":"","contentHtml":"I have also had a fraudulent charge taken out of my credit card for 69.99 2 times i have removed my credit card info from this game and dont know how plarium can use it with out my permision","userRegistered":"1572930729070","userCommentsCount":"1","userName":"berika2609","createdDate":"1595913359510","editedDate":"0","id":"800098","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/2.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"800098","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8957240/","commentUrl":"/en/comment/topic_825653/"},"strings":{"userRole":"","userId":"8957240","contentDraftJs":"{\"blocks\":[{\"key\":\"5j1fs\",\"text\":\"Evidently it is part of the company model. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"10jj0\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"6ee1n\",\"text\":\"There were 7 fraudulent charges from Plarium Europe S.A.R. all at once from your company. 6 at 99.99 and one for 4.99. All have been disputed at bank. I have not logged in in weeks before today so please address this issue immediately. USAA bank fraud team has halted payment and is investigating.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1574807874537","userCommentsCount":"1","userName":"todd.combs.brazil","createdDate":"1605701383473","editedDate":"0","id":"825653","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"825653","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9758581/","commentUrl":"/en/comment/topic_833611/"},"strings":{"userRole":"","userId":"9758581","contentDraftJs":"{\"blocks\":[{\"key\":\"1ja2h\",\"text\":\"Hey there,\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"dqd7b\",\"text\":\"I had 7 fraudulent charges of $99.99 all within a munite. 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I need this money bakc to help pay for my classes and books for this upcoming semester.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1588473946680","userCommentsCount":"2","userName":"James Black","createdDate":"1609796932070","editedDate":"0","id":"833611","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.12/10158522092607533/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"833611","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9758354/","commentUrl":"/en/comment/topic_833642/"},"strings":{"userRole":"","userId":"9758354","contentDraftJs":"{\"blocks\":[{\"key\":\"3g3gv\",\"text\":\"This happened to me too. For me 14 charges ranging from 50 to 100 dollars totaling over 1000 dollars. Happened yesterday as well. Very concerning. I have sent a message to support. I imagine they have many tickets however I have yet to recieve a response. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1595316660503","userCommentsCount":"1","userName":"Tjonbrown","createdDate":"1609829426910","editedDate":"0","id":"833642","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"833642","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9760169/","commentUrl":"/en/comment/topic_833978/"},"strings":{"userRole":"","userId":"9760169","contentDraftJs":"{\"blocks\":[{\"key\":\"8dsoe\",\"text\":\"Just happened to me last night.  13 $99.99 purchases over the span of a few seconds.  Submitted a ticket, but no response so far.  Bit of a shock to see why my card is declined when trying to get gas before work.  Would like some kind of response soon...\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1579240610823","userCommentsCount":"1","userName":"darkwraith83","createdDate":"1610027237897","editedDate":"0","id":"833978","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/06.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"833978","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/4943859/","commentUrl":"/en/comment/topic_838633/"},"strings":{"userRole":"","userId":"4943859","contentDraftJs":"{\"blocks\":[{\"key\":\"alu87\",\"text\":\"10 charges  adding  up to 139.99  my bank flagged  and cnacelled my card \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1403703148960","userCommentsCount":"1","userName":"i see yoda","createdDate":"1612648153227","editedDate":"0","id":"838633","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/4055310.jpeg.jpeg?v=1574901027"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"838633","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9597769/","commentUrl":"/en/comment/topic_839038/"},"strings":{"userRole":"","userId":"9597769","contentDraftJs":"{\"blocks\":[{\"key\":\"dkhj7\",\"text\":\"Сегодня было два списание по 99,99$. И Было бы больше если бы не блок моей карты. Запрос в службу пожжержки был отправлен. Прошу вернуть средства.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1587018105040","userCommentsCount":"1","userName":"adm_org","createdDate":"1612877352387","editedDate":"0","id":"839038","entityId":"134413","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"839038","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9794613/","commentUrl":"/en/comment/topic_841485/"},"strings":{"userRole":"","userId":"9794613","contentDraftJs":"{\"blocks\":[{\"key\":\"e85rj\",\"text\":\"Was  spending a  ton...  didnt notice the  same thing. Sad  cause  i  like the  game. My first account was banned today for refund issues  or something... probably when i  reported the charges.  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