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Bought pack but it never arrived

Bought pack but it never arrived

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Jun 10, 2019, 13:0906/10/19
06/10/19
0

Bought pack but it never arrived

Hello there started the game yesterday and bought the 1 Sacred Shard pack with 2 Void Shards and a bunch of other things for 29.99. It never showed up to my account? Any way to help me out?
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Jun 11, 2019, 09:5806/11/19
02/15/19
2725

Drakex90MZ said:


Hello there started the game yesterday and bought the 1 Sacred Shard pack with 2 Void Shards and a bunch of other things for 29.99. It never showed up to my account? Any way to help me out?

Hi

Please submit ticket to our support with your details.

Thanks
Jun 11, 2019, 21:3106/11/19
05/26/17
2

Hey guys,



Not sure what just happened. I had an ancient shard (blue) in my market. I bought one and the message popped up to buy another one but i was short on creds so I used 140 Ruby's to buy the 300k creds pack but did not get it and also took my ruby's and never got the Ancient shard. I really enjoy this game so if there is any way you can help?



Jun 11, 2019, 23:5106/11/19
1
The same thing happens to me have you found out what to do