Mar 21, 2019, 16:3103/21/19
1
Purchase bug
I recently purchased a tier 30 pack and didnt receive anything. Please fix.
Purchase bug
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Mar 27, 2019, 16:5503/27/19
03/27/19
2
Same hear i also purchased the same pack an i still haven't received it i hope u guys are not thieves
Mar 27, 2019, 17:1903/27/19
03/21/19
1
I just bout starting package for 29.88 was i think with orange summon crystal and did not get a thing why is that
Mar 28, 2019, 20:5803/28/19
02/09/19
90
Hey guys!
If your issue still persists, then try checking your mailbox (cause rewards are usually sent there), clearing the game cache, or reinstalling the game!Mar 30, 2019, 20:5203/30/19
03/30/19
1
I bought 3 different packages and none of them popped up.
Apr 3, 2019, 08:4504/03/19
02/15/19
2725
RedVenom said:
I bought 3 different packages and none of them popped up.
Hi everyone!
If you faced payment issue and the items not landed in your inbox, please dont hesitate to contact with our support in game. They will help you to investigate.
Apr 23, 2019, 16:1704/23/19
04/23/19
2
I just bought the same one dident get anything
Apr 26, 2019, 11:5304/26/19
04/26/19
1
I just bought a $30 promotion package and didn’t get it.
Dec 5, 2019, 08:2912/05/19
03/06/15
6
i had the same problum and after several reports to support no reply watsoaver (sent multiple reports)
Dec 5, 2019, 16:3712/05/19
05/13/19
923
MADnRAD said:
i had the same problum and after several reports to support no reply watsoaver (sent multiple reports)Hello, PM me your in game id and a link to your post and i will see what i can find out.
Apr 3, 2020, 16:4704/03/20
Apr 3, 2020, 16:48(edited)
04/03/20
4
I meant to purchase a monthly pack and the payment didnt go through. So I tried again and still didnt go through. So i check my card balance and saw there were TWO MONTHLY PACK purchases (£50 each) and I got NOTHING. Can someone please help I just got robbed £100 >:/
