Broken Referral Link
PLEASE FULLY READ IF YOU'RE A MOD OR DEV. I swear you guys read like one line and then fire off the stupid canned response to the issue and don't bother actually trying to help your players.
Man
I've been going in circles with Support this week trying to get my
issue fixed. All I keep getting from "support"
is the same busted line that the Referral Program is automatic and
won't work if it's been installed on a device before... but my issue is
clearly a backend error that needs higher level support.
About a year ago I had a friend who used my first referral link, he
played about 2 months got level 45ish and then quit. He isn't coming
back; ever. Which is fine, so I removed his linked in order to open the
spot for another use but it's broken. I've had several friends try to
install the game, I've watched them install it on PC, iPhone and we even
went as far to pick up a cheap Fire Tablet to install the game fresh
with the link and no matter what we've tried that top link WILL NOT sync
or show a new linked account.
The funny thing is that link shows the prior rewards grayed out from
when the first friend gained those levels, all the squares except for
the new level 10 champ fragments and the level 50 reward that my friend
never reached. So, basically until Plarium cares enough to escalate this
issue I'll never be able to pick up either of the new Referral Champs
because that first link is fully borked.
