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Clan Boss not giving rewards after being beaten

Clan Boss not giving rewards after being beaten

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Aug 4, 2022, 11:5208/04/22
04/27/21
0

Clan Boss not giving rewards after being beaten

I beat Ultra Nightmare, Nightmare and Brutal Clan Boss every day and today I didn't get my chests for Ultra Nightmare Clan Boss when I'm sure I beat it yesterday. 

I play on Plarium Play on PC

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Comments
5
Comments
Aug 4, 2022, 12:0108/04/22
03/31/19
30

I cant even run my keys so I feel ur pain. stupid updates

Aug 4, 2022, 12:1908/04/22
12/15/20
3

Same thing happened to me, and another member in my clan. Got the rewards for brutal and nightmare, but not for ultra nightmare. I'm playing on an ipad8. Must be a common bug after the update, and I hope they fix it quickly.

Aug 4, 2022, 12:3508/04/22
12/15/20
3

The rewards have arrived. It was just a delay on the unm rewards.

Aug 4, 2022, 13:1508/04/22
08/05/19
13

Still don't have UNM reward chests.  Got every other chest but that one as well.

dthorne04Moderator
Aug 4, 2022, 18:3608/04/22
12/30/20
6231

Here is a potential solution for Windows users from the official Discord. 


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If you are playing on Windows and you have been experiencing issues with Clan boss rewards and/or Battle button being "greyed out", please install the followings:

Windows update - KB3063858
64-bit https://www.microsoft.com/download/details.aspx?id=47409
32-bit -  https://www.microsoft.com/download/details.aspx?id=47442

C++ 2015-2019 Redistributable
64-bit - https://aka.ms/vs/16/release/vc_redist.x64.exe
32-bit - https://aka.ms/vs/16/release/vc_redist.x86.exe


I have also heard that running a key lets you get the prior days rewards, but still compiling information on that.

For those who don't receive rewards regardless, please open a support ticket.