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Artifact upgrade bug : Takes silver without applying upgrades

Artifact upgrade bug : Takes silver without applying upgrades

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Jun 25, 2021, 10:1206/25/21
03/26/21
0

Artifact upgrade bug : Takes silver without applying upgrades

Device: Computer;

OS: Windows 10;

WTR (way to reproduce an issue):

Step 1: Go to Champions on the home screen;

Step 2: select upgrade on any equiped item;

Step 3: set the auto upgrade to a level


Video included to show bug in progress on my account: 


Views
15
Comments
11
Comments
Jun 25, 2021, 11:2006/25/21
01/04/20
1698

Good  morning,  

This  is  a  known  bug,  I  experience  it  all  the  time.  They  are  working  on  a  fix,  however  I  would  like  to  point  out  that  it's  not  actually  taking  your  silver.  Simply  restart  your  game  and  your  silver  should be  what  it  was  before  the  bug  kicked  in.  

Jun 30, 2021, 07:0506/30/21
06/17/21
1

But it is taking our silver in the case where we set it to level up the item to +8 and instead it just keeps leveling it up way beyond this, potentially wasting money in the process.

Oct 14, 2024, 13:1510/14/24
10/06/24
3

This fcking thing is not fixed yet in oct 24.. I loose 200K gold trying to upgradfe over and over again.. 


Oct 14, 2024, 13:1910/14/24
10/06/24
3

It also keeps counting multibattles wrong.. Sometimes they do not work and still it says : Done..


dthorne04Moderator
Oct 16, 2024, 20:2010/16/24
12/30/20
6215
Fittesprekk

This fcking thing is not fixed yet in oct 24.. I loose 200K gold trying to upgradfe over and over again.. 


Are you sure about this? If an upgrade fails it still takes silver.

dthorne04Moderator
Oct 16, 2024, 20:2010/16/24
12/30/20
6215
Fittesprekk

It also keeps counting multibattles wrong.. Sometimes they do not work and still it says : Done..


My best guess is this is a misunderstanding but you can feel free to open a support ticket (for this issue and for your silver issue)

Oct 17, 2024, 12:3610/17/24
09/27/24
2

Its still robbing us of our silver and quite a bit of it. Go to do a $20,000 silver upgrade and it's costing $100,00- $120,000. I've notified support but I'm starting to see this is a on going thing. I'm on Android. It owes me s substantial amount of millions in silver it has robbed from me. I'm becoming disenchanted quickly. You need to keep track of the costs of your upgrades. I imagine this is happening to a lot of people who just aren't noticing it.

dthorne04Moderator
Oct 17, 2024, 15:0810/17/24
12/30/20
6215
Goudlass

Its still robbing us of our silver and quite a bit of it. Go to do a $20,000 silver upgrade and it's costing $100,00- $120,000. I've notified support but I'm starting to see this is a on going thing. I'm on Android. It owes me s substantial amount of millions in silver it has robbed from me. I'm becoming disenchanted quickly. You need to keep track of the costs of your upgrades. I imagine this is happening to a lot of people who just aren't noticing it.

I'd need to see something video wise because this sounds like failed upgrades. 

Oct 19, 2024, 11:0310/19/24
09/27/24
2

I've left a great many reports about this issue. It is robbing us blind of silver. One upgrade at a time and track your silver, you'll see. I can no longer support or promo this game. They will not fix the issues, it's obviously been going on for several years . Don't play unless you like being robbed. The new age slot machines. Takes your money and you get robbed.

dthorne04Moderator
Oct 20, 2024, 06:0410/20/24
12/30/20
6215
Goudlass

I've left a great many reports about this issue. It is robbing us blind of silver. One upgrade at a time and track your silver, you'll see. I can no longer support or promo this game. They will not fix the issues, it's obviously been going on for several years . Don't play unless you like being robbed. The new age slot machines. Takes your money and you get robbed.

I am fairly certain what you're describing is a failed upgrade, which is apart of the game and not a bug. 

Nov 17, 2024, 21:494 days
10/16/24
2

Same here I play on my phone a Motorola 5G and it keeps taking my silver when I try to upgrade they really need to fix this I've lost over a million dollars in coin