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Upgrading doesnt upgrade but does cost gold

Upgrading doesnt upgrade but does cost gold

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May 8, 2021, 18:4705/08/21
03/08/21
79

Upgrading doesnt upgrade but does cost gold

I have experienced this bug a numerous amount of times. Has probably cost me over 1mil silver the least. So please refund that.

When you upgrade an artifact/accesory your gold goes down. The "progress" bar keeps moving for every upgrade but you dont get the levels.  Even after reloading the items are not upgraded by my gold is gone. Since silver is allready so scarce a refund would seem in place.

I dont have a reproduction path other then it happens now and then and when you see it you are to late and wasted a lot of cash. Specially if you are trying to get a level 16!

I play on a PC. Dont have any add-ons or whatever. Just the game itself

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May 9, 2021, 16:3305/09/21
08/25/18
1

Same thing happened to me...and I don't expect to be reimbursed.  Great way for them to make money.

May 9, 2021, 18:1705/09/21
03/08/21
79
Breunor

Same thing happened to me...and I don't expect to be reimbursed.  Great way for them to make money.

Lets see. It would suit them if they would though. Wont be anything less then fair tbh. But yeah I hope they read those reports.

May 10, 2021, 13:1205/10/21
12/24/19
210

It is normal that upgrading fails numerous times until you get lucky and it doesnt. If you re lucky you can get it at 1st go, even from 15 to 16, if you re unlucky it can take up until around 30 times.


However, if you are saying that it shown success on the bar and then artifact indeed didnt upgrade a level, it is a bug.

I m going to need your UIDs (whoever had the case of this bug) and possibly rough time when this happened (to narrow down search from the support) in order to have this bug processed.