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Tournament Prizes are not credited and purchased items are lacking.

Tournament Prizes are not credited and purchased items are lacking.

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Dec 23, 2020, 16:1612/23/20
9917

Tournament Prizes are not credited and purchased items are lacking.

Hi Team,

May I request your assistance on several issues about prize issuance to my account? And then may I request also to validate some of my purchases are lacking especially on double your prize event. I bought 1 sacred shard with a double your chance event, however, I only opened 1. Thank you! I hope you fixed it soon.


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Dec 28, 2020, 16:1712/28/20
49

you dont get 2x the shards, but 2x chance at a better pull...


are you clicking 'go' after claiming the prizes? thats why they are not credited, dont click 'go' after claiming prizes, click the client x in game (The x under the windows main x)