So, I started the account about 5 days ago, I just heard about the ninja character being accessable for free to new and existing players, however when I tried to use the promo code it said it is only for new players, and when I went to the shop I don't have the ninja pack as a selectable tab in the Limited Special Offers section, please help?
iirc new player codes are good for the first 72 hours - has to be first account on a new device.
This is my first account ever, and I must have just missed the 72 hour cut off, but why am I also not allowed to have that option in the limited offer tab then?
This is my first account ever, and I must have just missed the 72 hour cut off, but why am I also not allowed to have that option in the limited offer tab then?
Was for existing/older players
Yes, but if I am not a new player then I'd be considered an existing player correct? How is it that I am neither?
Yes, but if I am not a new player then I'd be considered an existing player correct? How is it that I am neither?
Had to have been before the promo started, though I don't know if there was an exact cutoff date for when someone had to have been signed up by for that to trigger - and those players would see a Ninja free pack in the store. As well, new players - for this promo - who already used a new player code would be unable to use the NINJARETURNS code.
You can contact support for more clarity if you would like.
Yes please, how can I do that?
Yes please, how can I do that?
https://plarium.com/en/support/ (click on raid)
Thank you, I found it and have sent to them, appreciate the prompt responses and sending me in the right direction for help.
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