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Missing item from last event

Missing item from last event

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Oct 31, 2019, 15:2310/31/19
08/19/19
4

Missing item from last event

Hello everyone, my english is not good but i had 2 items legendary from the last évent «  training champions »

I earned 1 legendary 5* weapon attack  

And 1 legendary 5* shield attack 


Today i tried to equip to my new champ but the weapon had diseppear 


I didn’t sold it or even destroy it, how can i recover this rare item ? 
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Oct 31, 2019, 19:5310/31/19
02/15/19
2725

spk06 said:


Hello everyone, my english is not good but i had 2 items legendary from the last évent «  training champions »

I earned 1 legendary 5* weapon attack  

And 1 legendary 5* shield attack 


Today i tried to equip to my new champ but the weapon had diseppear 


I didn’t sold it or even destroy it, how can i recover this rare item ? 

Hi could you send me your in game id for checkn after msg me. 

Thanks
Nov 1, 2019, 09:4811/01/19
1

Hi, I have the same problem with my legendary boots. Please check it. My Id  is um21941682 | 21586093

Nov 1, 2019, 12:4511/01/19
02/15/19
2725

spk06 said:


Hello everyone, my english is not good but i had 2 items legendary from the last évent «  training champions »

I earned 1 legendary 5* weapon attack  

And 1 legendary 5* shield attack 


Today i tried to equip to my new champ but the weapon had diseppear 


I didn’t sold it or even destroy it, how can i recover this rare item ? 

Hi

The shield in the inventory and your weapon was sold.

Nov 1, 2019, 12:4611/01/19
02/15/19
2725

MrTBuсTep said:


Hi, I have the same problem with my legendary boots. Please check it. My Id  is um21941682 | 21586093

Hi

Your legendary boots was sold. 
Nov 1, 2019, 13:5211/01/19
08/19/19
4

It’s a bug, i Never sold my weapon i need it so much... >< 


Nov 4, 2019, 13:4911/04/19
08/19/19
4
Still waiting for my weapon back..
Nov 4, 2019, 19:5211/04/19
02/15/19
2725
spk06 said:

Still waiting for my weapon back..
Hi Unfortunately couldnt give your weapon back. :(
Nov 4, 2019, 20:0111/04/19
08/19/19
4

Why not :/ 

I m not responsible of this bug.. im not Alone with this problem too.. 

you have my logs, just have to give back the weapon.. 

how could we want to spend money if we can lost items, it s impossible. 
Nov 7, 2019, 11:5211/07/19
08/19/19
4

Ok NICE support service. 

Will be noticed on App Store.