Mar 27, 2024, 07:0703/27/24
I am playing on PC and Android, also Iphone
Hi there,
this is unfortunately an ongoing bug.
you have two options:
1) contact support and see if they can complete it manually for you
2) wait for the next major update in which this is slated to be patched
if you go the support route you can open a ticket in game or here: https://plarium.com/en/support/