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Forge Rewards not delivered

Forge Rewards not delivered

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Feb 21, 2024, 00:5502/21/24
06/01/22
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Forge Rewards not delivered

I have experienced 2 forge rounds (one is the round just completed) where the Artifacts to won at the end of the Forge round L50 do not appear. Neither in my Artifacts pool or in my Inbox. Why would this happen?

Thanks

Frustrated

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dthorne04Moderator
Feb 21, 2024, 04:2002/21/24
12/30/20
6215

Questions 1) Do you have artifact (or in this case accessory because there are accessories in this pass) space?

2) If those are full, do you have inbox space?

3) Are you positive you're checking for the right artifact types?

4) You've earned enough points to collect the forge pass rewards, correct?

If the answer to all those are yes, you should open a support ticket.