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Can't see number of keys, dungeons names are missing.Can't see number of keys, dungeons names are missing.

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Can't see number of keys, dungeons names are missing.

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Aug 24, 2023, 09:4308/24/23
04/27/20
1

Can't see number of keys, dungeons names are missing.

Hey! Since around aug 20 i've started to have this issue in plarium play. I can't see how much different keys i have as well as some dungeon names missing. Tried re-installing the game it didn't fixed, re-installed plarium play still same issue. Support doesn't answer for 4 days. All other things seems to work fine i can still see keys in faction wars or clan boss if i open their map.

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Views
14
Comments
8
Comments
dthorne04Moderator
Aug 24, 2023, 19:0808/24/23
12/30/20
6713

I know this should work for names missing, but not certain about the key numbers showing up:

Try resizing your screen, should solve at least the visual bug of missing dungeon names. 

Aug 24, 2023, 22:1508/24/23
04/27/20
1
dthorne04

I know this should work for names missing, but not certain about the key numbers showing up:

Try resizing your screen, should solve at least the visual bug of missing dungeon names. 

Thank you! Resize window fixed both issues. I think it's cuz i have small resoulution(prefer playing windowed mode in small screen) and i manually resized it by mistake and it broke at some point. :) But now it's fine.

dthorne04Moderator
Aug 24, 2023, 22:3008/24/23
12/30/20
6713
AwesomeMan

Thank you! Resize window fixed both issues. I think it's cuz i have small resoulution(prefer playing windowed mode in small screen) and i manually resized it by mistake and it broke at some point. :) But now it's fine.

that's great. :)

it's a weird little glitch that popped up in one of the recent patches but fortunately it's a relatively easy fix. 

Aug 25, 2023, 19:2508/25/23
12/16/21
1584

I've had that same problem pop up a couple times in the last week or two.

Thanks for the resizing tip, i'll remember that if it happens again

dthorne04Moderator
Aug 25, 2023, 21:5308/25/23
12/30/20
6713
MooredRat

I've had that same problem pop up a couple times in the last week or two.

Thanks for the resizing tip, i'll remember that if it happens again

No worries, hope that works out for you as well.

I haven't seen a consistent screen size that works off the top of my head, but it's about as quick of a fix as you can find if it does happen.

Mar 26, 2024, 20:1703/26/24
05/24/19
3

This hint helped me, too. Both the names and the number of keys reappeared when I made my game window bigger.

dthorne04Moderator
Mar 27, 2024, 03:5603/27/24
12/30/20
6713
Paltira

This hint helped me, too. Both the names and the number of keys reappeared when I made my game window bigger.

awesome, glad to hear it. :)

doesn't happen often (for me, at least) but fortunately it's just a quick fix. 

Oct 4, 2024, 12:2110/04/24
03/28/20
1

This happened to me too with the last patch. By changing the resolution in the Settings - Option menu in raid, I made it work again. I had 1920x1200 and I set it to a standard one of 1920x1080.