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Clan Boss Brutal and Nightmare chests lost

Clan Boss Brutal and Nightmare chests lost

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Jun 19, 2023, 12:0006/19/23
03/29/21
0

Clan Boss Brutal and Nightmare chests lost

Hi,

I play on PC with Plarium Play 

My O.S. is Windows 10 Pro x64 v.22H2

My Clan defeats Brutal, Nightmare and Ultra Clan Bosses and I make over 100 Million a key on each of them. At 10:30 utc I tried to Open x2 Brutal and Nightmare chests from Clan Boss. But instead of getting the rewards, an error message popped up. I closed the game and went to eat. Because I'm in Italy, and here it was 12:30. After half an hour I started the game and opened the 2 Ultra chests, which gave me the rewards. But Brutal and Nightmare were no longer available.

So, what can be done about it, in order to be able to get the 4 lost chests back?

Thanks for your patience and good work

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dthorne04Moderator
Jun 19, 2023, 18:4006/19/23
12/30/20
6227

Hi there, 

Unfortunately we can't assist you forum side with missing rewards. That said, please open a support ticket either in game, or through here:

https://plarium.com/en/support/

Support will assist you from here. :)